Basil Toyota
Lockport, NY
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Last week I got a Toyota Corolla from them. I went in for a LEASE, but they put the car in as a BANK LOAN without my permission. They switched the paperwork for LOAN paperwork while continuing I went in for a LEASE, but they put the car in as a BANK LOAN without my permission. They switched the paperwork for LOAN paperwork while continuing to discuss and negotiate LEASE terms verbally to distract me. This is unethical and ILLEGAL. I will be consulting with my lawyer. DO NOT DO BUSINESS WITH THIS SCAM CAR DEALER. More
Fast, friendly, courteous and completely professional. Had my 10 thousand miles "cost included" service on my 21 Tundra 4x4 pick up. My particular service advisor was nothing short of excellent. I am new Had my 10 thousand miles "cost included" service on my 21 Tundra 4x4 pick up. My particular service advisor was nothing short of excellent. I am new to Toyota, but I love the truck, and if and when it comes time to trade in / up, I will absolutely be going to Basil Toyota. More
I have been a customer of this dealership for 2 years and have no complaints. The service department has been great with minor repairs and other routine service have no complaints. The service department has been great with minor repairs and other routine service More
Professional staff that does a good job communicating any issues that may come up during service. Waiting lounge is comfortable with many amenities. issues that may come up during service. Waiting lounge is comfortable with many amenities. More
Im so thankful for the service team @ Basil Toyota. Always pleasant timely upfront about any thing I question or need to address. They are top notch! Always pleasant timely upfront about any thing I question or need to address. They are top notch! More