Basil Toyota
Lockport, NY
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Professional staff that does a good job communicating any issues that may come up during service. Waiting lounge is comfortable with many amenities. issues that may come up during service. Waiting lounge is comfortable with many amenities. More
Im so thankful for the service team @ Basil Toyota. Always pleasant timely upfront about any thing I question or need to address. They are top notch! Always pleasant timely upfront about any thing I question or need to address. They are top notch! More
They are quick and very kind. And they work with you. Best dealership and I rate them 5 stars. On a scale from 1 to 10 I say 10 out of 10 And they work with you. Best dealership and I rate them 5 stars. On a scale from 1 to 10 I say 10 out of 10 More
Took my 2020 Toyota Corrola in because 2x's it wouldn't start. Charged me $80.00 for a diagnostic, 5hats OK. Then they found NOTHING wrong, and charged me an extra $70.00 for a software update!! Calling a start. Charged me $80.00 for a diagnostic, 5hats OK. Then they found NOTHING wrong, and charged me an extra $70.00 for a software update!! Calling around and Googling this, NO o t her dealer charges for updates. The previous appointment I had there the Service Writer slammed into the garage door damaging my mirror. I would suggest avoiding this place. More