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Basil Toyota

Lockport, NY

4.5
532 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 532 reviews

December 07, 2013

I have been to the service department several times for routine scheduled maintenance, and warranty / recall visits. The service managers are friendly and knowledgable, the technicians have been well trai More

by kholme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
October 19, 2013

I would highly recommend this dealership for the purchase of a Toyota. This is the second time I have leased a new Toyota through this dealership. The process for leasing my vehicle was made easy and the lev More

by ltnowak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Parco
October 16, 2013

My experience at Basil Toyota was excellent. I was happy with the vehicle price, trade in and financing. Our sales reps were friendly, attentive, and helped did everything possible to make sure were happy More

by jjacoding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz and Mike
October 07, 2013

I had scheduled a regular service visit and forgot my appointment time. I called the service department and was able to bring my vehicle in within the hour and get the services I needed. They were very More

by dolfan39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
October 02, 2013

Couple cars bought from Basil. Out of any dealership I've dealt with hands down Mike Basil knows what he's doing . Cal T. Sales - Awesome Chris J. Finance - Awesome Service and Parts - Awesome More

by Jeremi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cal T . Chris C
September 05, 2013

This was my first purchase from Mike Basil Toyota. My overall experience was great. All the staff was professional and friendly and my Salesperson, Mike Otwall went above and beyond to make this a pleasu More

by mat25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Otwall and Mike Basil
August 31, 2013

My wife and myself had a lease expiring and started looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porc More

by jenser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Porco
August 29, 2013

Taylor was knowledgeable and really nice. No time wasted with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. More

by Larry2384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor T.
August 29, 2013

Taylor listened to our issues we had with North town and instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. More

by LynetteCoffelt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Taylor T
July 11, 2013

Absolutely wonderful car buying experience. Bill very thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with e More

by nana2769
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Podgurski,
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