Basil Toyota

My wife and myself had a lease expiring and started looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porc looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porco and told him we were interested in a Prius 2, with limited inventory James suggested we test drive the Prius 3 and see if it met our requirements. We gave James a target price and after sitting down and negotiating down payment and Basil incentives we decided to lease the Prius 3 for three years 36,000 miles. we are very happy we did. More

Taylor was knowledgeable and really nice. No time wasted with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. I believe I got a great deal. He went that extra step to make sure that I was truly happy. I look forward to being apart of the basil Toyota family. More

Taylor listened to our issues we had with North town and instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. More

Absolutely wonderful car buying experience. Bill very thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with e thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with each oil change and service appointment. Plus,they all seemed to be genuinely happy employees. That says a lot about the owner and his philosophy. I am so pleased to be part of the Mike Basil Toyota family. More

We always use Basil Toyota for service and new purchases! Thanks for all your help and making us happy customers!! Basil is great! Loving our new 2013 salsa red 4runner! Thanks for all your help and making us happy customers!! Basil is great! Loving our new 2013 salsa red 4runner! More

I currently had owned a 2010 Venza but wanted to upgrade to a 2013 Venza with leather seats and AWD. I knew that what I was asking for, with the colors I wanted, was difficult to find. But Bruce one of th to a 2013 Venza with leather seats and AWD. I knew that what I was asking for, with the colors I wanted, was difficult to find. But Bruce one of the Managers were very diligent with finding just the right Venza for me. They actually sent someone to MA to get what I had my heart set on and it took less than a week for me to be able to pick up my new Venza! Much thanks go out to Bruce Jones for all of his experience and due diligence! More

My salesman Bill Podgurski and the entire Staff at Basil Toyota went above and beyond , and for this I thank them and highly recommend Basil Toyota. Toyota went above and beyond , and for this I thank them and highly recommend Basil Toyota. More

Problem has been solved very professionally by the Used Car Manager, Arron Wosniak. He was not aware of the situation. I recieved my TV for buying the car. I would never deal with Chris Jagielo again. He n Car Manager, Arron Wosniak. He was not aware of the situation. I recieved my TV for buying the car. I would never deal with Chris Jagielo again. He never answered my emails which only added more to my frustration. I will give the dealership another chance. Overall I find this a very good establishment. I will return to this dealer to have my car serviced and hope that we can establish a new relationship. More

I purchased a used car from salesman Rich Vickey who was excellent. One of the best sales people that I have ever dealt with. Price, again excellent. However, do NOT get scammed like I did by purchasing a " excellent. One of the best sales people that I have ever dealt with. Price, again excellent. However, do NOT get scammed like I did by purchasing a "bumper to bumper" extended warranty from one of their slick lying up-sellers. I went in because I discovered one of my door panels had cracked under the material. I was told it will not be covered because "it is known in the industry that bumper to bumper doesn’t mean bumper to bumper”. I knew things like brakes, belts and wearing parts were not covered but I had a defect from the factory. Not being "in the industry", I guess I should have known that "bumper to bumper" doesn't mean "bumper to bumper". They mislead their customers to make a fast buck selling these extended warranties knowing that there is no fighting them. The jerk that sold me the warranty made a nice commission by assuring me (and I quote) "that “bumper to bumper means everything but wearing parts”. I got screwed out of $1,200.00. BEWARE OF THE UP-SELL ! ! DO NOT GET TAKEN LIKE I DID. More

Initially went to another Toyota dealership that denied the existence of a mftr. rebate or incentive. George from Basil told me it did exist and I confirmed it on another website. George gave me the rebate the existence of a mftr. rebate or incentive. George from Basil told me it did exist and I confirmed it on another website. George gave me the rebate, a significantly lower price and a better trade in allowance than the earlier dealership I had dealt with. I bought the new car from Basil one day later, based on the honesty more than anything else, the overall value and the fact that almost all negotiating was done over the phone rather than through an in-person haggling session. George was able to commit to a great price over the phone (as was I), rather than "having to talk with my manager first". I never saw George until I went there with a check for the agreed-upon amount. very positive and easy experience. More