Basil Toyota
Lockport, NY
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Couple cars bought from Basil. Out of any dealership I've dealt with hands down Mike Basil knows what he's doing . Cal T. Sales - Awesome Chris J. Finance - Awesome Service and Parts - Awesome I've dealt with hands down Mike Basil knows what he's doing . Cal T. Sales - Awesome Chris J. Finance - Awesome Service and Parts - Awesome More
This was my first purchase from Mike Basil Toyota. My overall experience was great. All the staff was professional and friendly and my Salesperson, Mike Otwall went above and beyond to make this a pleasu overall experience was great. All the staff was professional and friendly and my Salesperson, Mike Otwall went above and beyond to make this a pleasurable buying experience. The dealership is beatiful and seems to have all the ammenities a car owner needs. Mike Basil should be very proud of what he has built! More
My wife and myself had a lease expiring and started looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porc looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porco and told him we were interested in a Prius 2, with limited inventory James suggested we test drive the Prius 3 and see if it met our requirements. We gave James a target price and after sitting down and negotiating down payment and Basil incentives we decided to lease the Prius 3 for three years 36,000 miles. we are very happy we did. More
Taylor was knowledgeable and really nice. No time wasted with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. I believe I got a great deal. He went that extra step to make sure that I was truly happy. I look forward to being apart of the basil Toyota family. More
Taylor listened to our issues we had with North town and instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. More
Absolutely wonderful car buying experience. Bill very thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with e thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with each oil change and service appointment. Plus,they all seemed to be genuinely happy employees. That says a lot about the owner and his philosophy. I am so pleased to be part of the Mike Basil Toyota family. More
We always use Basil Toyota for service and new purchases! Thanks for all your help and making us happy customers!! Basil is great! Loving our new 2013 salsa red 4runner! Thanks for all your help and making us happy customers!! Basil is great! Loving our new 2013 salsa red 4runner! More
I currently had owned a 2010 Venza but wanted to upgrade to a 2013 Venza with leather seats and AWD. I knew that what I was asking for, with the colors I wanted, was difficult to find. But Bruce one of th to a 2013 Venza with leather seats and AWD. I knew that what I was asking for, with the colors I wanted, was difficult to find. But Bruce one of the Managers were very diligent with finding just the right Venza for me. They actually sent someone to MA to get what I had my heart set on and it took less than a week for me to be able to pick up my new Venza! Much thanks go out to Bruce Jones for all of his experience and due diligence! More
My salesman Bill Podgurski and the entire Staff at Basil Toyota went above and beyond , and for this I thank them and highly recommend Basil Toyota. Toyota went above and beyond , and for this I thank them and highly recommend Basil Toyota. More
Problem has been solved very professionally by the Used Car Manager, Arron Wosniak. He was not aware of the situation. I recieved my TV for buying the car. I would never deal with Chris Jagielo again. He n Car Manager, Arron Wosniak. He was not aware of the situation. I recieved my TV for buying the car. I would never deal with Chris Jagielo again. He never answered my emails which only added more to my frustration. I will give the dealership another chance. Overall I find this a very good establishment. I will return to this dealer to have my car serviced and hope that we can establish a new relationship. More