Basil Toyota
Lockport, NY
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Lack basic courtesy. Never care to even look into your eyes while speaking. We feel unwelcome n uncomfortable dealing with the front desk - Service. Never care to even look into your eyes while speaking. We feel unwelcome n uncomfortable dealing with the front desk - Service. More
Basil Toyota are truly scammers! They advertise low price in many different web sites, then bait and switch when you contact a salesperson where price is elevated above MSRP even! They advertise low price in many different web sites, then bait and switch when you contact a salesperson where price is elevated above MSRP even! Manager then extremely rude and condescending. Beware. More
The best dealer. Very easy to schedule a maintenance appointment. They finished the 10 k appointment in less than 30 minutes. They have ann amazing waiting area. Very easy to schedule a maintenance appointment. They finished the 10 k appointment in less than 30 minutes. They have ann amazing waiting area. More
This is the 3rd vehicle I have purchased from Basil Toyota. There is a reason I continue to return there for my used car purchases. The teams there from sales to financing and service have ALWAYS treat Toyota. There is a reason I continue to return there for my used car purchases. The teams there from sales to financing and service have ALWAYS treated me right. This last purchase , Ken in sales went over and above to help me out. I needed a car after mine was totaled in an accident. Ken helped me find what I needed and had me on the road again quickly. He accomplished this without taking advantage of me in my time of need. I am extremely thankful for that. So if you want good honest deals,you found the right place at Basil Toyota. Thanks again team! More
I am an old guy - probably my last car purchase - who wanted a used Camry Hybrid and Basil had one reportedly reasonably maintained with higher than average mileage and a lower price. I trust the Toyota wanted a used Camry Hybrid and Basil had one reportedly reasonably maintained with higher than average mileage and a lower price. I trust the Toyota brand, if well maintained. The CarFax Report looked good with some missing routine maintenance contacts for the one owner. The dealer didn't offer any extra information even though this vehicle was sold by them and serviced there some. And the 120 point Used Toyota checklist skipped the BATTERY section (on a Hybrid!) Still, I chose this vehicle and tried to get a little "sweetener" with four extra rims, at cost. That request went nowhere and the listed price was the final price. So, not generous, but otherwise pretty straight up. I came by public transportation from out of town, on a Saturday, to pick up the car and Mr Frank Palumbo sent an employee to bring me the last 16 miles when the city busses were running infrequently. A mutually beneficial move! Would recommend this dealer to a sophisticated friend. More
Just Great Deals! Is there moto and Yes I agree! Great experience with the purchase of my 2018 tundra! Josh made my buying experience a breeze! Is there moto and Yes I agree! Great experience with the purchase of my 2018 tundra! Josh made my buying experience a breeze! More
Honest and upfront about everything. Very helpful explaining things and getting answers. Employees greet you when you come in the door and are friendly. Very helpful explaining things and getting answers. Employees greet you when you come in the door and are friendly. More