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Basil Toyota

Lockport, NY

4.8
552 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 552 reviews

March 03, 2015

BASIL IS GREAT From the moment i stepped into basil toyota everyone was great!! Very helpful and courteous!! Ive already referred people to them and they also purcha More

by pamelaann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 21, 2015 -

Basil Toyota responded

Thank you so much for the review and the referral. He appreciate your business here at Basil Toyota and we look forward to serving you in the future

February 27, 2015

Basil Customer for 10 years I have purchased three Toyotas from Mike Basil Toyota in the past 10 years. I have always found the employees to be friendly, knowledgeable, and fair. More

by Flyboy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Jim in Service
Feb 28, 2015 -

Basil Toyota responded

Thank you so much for your review! We are happy to hear that everyone always takes great care of you and your loyalty to the dealership is greatly appreciated! We look forward to serving you in the future!

February 24, 2015

Mike Basil and his staff are just amazing I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times th More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button
Feb 28, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with you loyalty to Basil Toyota. We look forward to serving you in the future and hopefully your next purchase of a vehicle.

February 14, 2015

Great service! I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the he More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 14, 2015 -

Basil Toyota responded

Thank you for your review and it is greatly appreciated along with your recent visit to our service department. If there anything that you need please let us know. We look forward to serving you in the future!

February 10, 2015

Fantastic Service! I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the se More

by kcollea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 14, 2015 -

Basil Toyota responded

Thank you so much for the Review Kristin! We appreciate your recent service here and look forward to serving you in the future!

February 07, 2015

Routine Maintenance Took our 2013 Toyota Camry in for routine maintenance. The guys at Basil Toyota are awesome. Honest, understandable and really quick with the work, More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Feb 14, 2015 -

Basil Toyota responded

Mike thank you so much for the great review. We take pride in our customer service and we happy to hear you had a great experience. We look forward to serving you in the future!

January 09, 2015

They keep me informed I take my Prius in every 5,000 miles for oil and tire rotation. The service associates keep me informed as to what other service I may need. They keep More

by gfrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Button
Jan 22, 2015 -

Basil Toyota responded

Thank you for your review and it is greatly appreciated along with your loyalty to our service department. If there anything that you need please let us know. We look forward to serving you in the future!

December 22, 2014

At Mike BasilToyota its easy and a pleasure doing business I am a last minute person for most things in life. I can call Mike Basil Toyota service and get in the same day; they always try to accommodate me. I More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 22, 2014 -

Basil Toyota responded

Rose, Thank you very much for the great review! We are so glad that you feel comfortable here at the dealership and we appreciate your recent purchases along with your service. We look forward to servicing you in the future!

December 19, 2014

Great Service Kinda Pricy I have a 2012 Toyota Camry that had a factory recall on it and I needed an oil change. The service department was very polite and did the service in a More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Dec 22, 2014 -

Basil Toyota responded

Mark, Thank you for the review and I will look more into the mater to see if there is anything we can do as far as pricing goes. Again we thank you for your business and if you need anything at all please let us know.

November 18, 2014

Excellent service in a reasonable amount of time. I arrived at the dealership at approximately 6:50am for a 7:00am appointment. I was able to pull the car into an enclosed heater area where the servic More

by bcalabro56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Pontrello
Nov 22, 2014 -

Basil Toyota responded

Thank you for your feedback and your recent service with us at Basil Toyota! We always are glad to hear that our customers enjoyed themselves wile they were here! We look forward to serving you in the future!

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