Basil Toyota

Mike Basil and his staff are just amazing I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times th I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times that I have had a problem and called to ask if they could fit me in and have been told EVERY time to just come on over. From the ladies in the office or on the phone who are professional and courteous to the staff in the service dept who have been so patient when I get my glazed look when talking car parts. The job gets done quickly and exactly as described. My next truck will be purchased thru Basil Toyota . I trust them completely. Sue Galbo More

Great service! I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the he I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the heated garage and it was waiting there for me when it was done. My oil change and tire rotation was done while I enjoyed a complimentary soda and got caught up on the news in the very comfortable waiting area. Friendly staff and great customer service. More

Fantastic Service! I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the se I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the service department for an oil change and tire rotation. I was only there about 30 minutes. The waiting area was very inviting. Also, the guy a the desk answered my questions about taking an extended road trip in my vehicle. Great service! Kristin Collea More

Routine Maintenance Took our 2013 Toyota Camry in for routine maintenance. The guys at Basil Toyota are awesome. Honest, understandable and really quick with the work, Took our 2013 Toyota Camry in for routine maintenance. The guys at Basil Toyota are awesome. Honest, understandable and really quick with the work, so much so that I could easily wait for the work to be done. I'd recommend buying a car off these guys because the great treatment doesn't end when you pull off the lot like at so many other dealerships. Their service department takes the same kind of approach to their customers as the sales department does. More

They keep me informed I take my Prius in every 5,000 miles for oil and tire rotation. The service associates keep me informed as to what other service I may need. They keep I take my Prius in every 5,000 miles for oil and tire rotation. The service associates keep me informed as to what other service I may need. They keep me updated on any recalls, filter conditions, brake condition and fluid levels and if a flush is needed. Because of this service I feel the car is kept in top notch condition. More

At Mike BasilToyota its easy and a pleasure doing business I am a last minute person for most things in life. I can call Mike Basil Toyota service and get in the same day; they always try to accommodate me. I I am a last minute person for most things in life. I can call Mike Basil Toyota service and get in the same day; they always try to accommodate me. I bought my last 2 cars from them and being a woman who doesn't know too much about the car business and the wheeling and dealin but I always feel that I can trust them and know that they are a hard working bunch of people that always try their hardest to get you a great deal. More

Great Service Kinda Pricy I have a 2012 Toyota Camry that had a factory recall on it and I needed an oil change. The service department was very polite and did the service in a I have a 2012 Toyota Camry that had a factory recall on it and I needed an oil change. The service department was very polite and did the service in a very good time. The only complaint I have is the charge for the oil change. I have had my oil changed there in the past and was under $40. When I went to pay my bill it was $63! I know they are there to make money but I can change my own oil for around $36 and don't mind paying a few more bucks for the service but not that much. I guess its my own fault for not asking first. Besides that problem I think they are a top notch place. More

Excellent service in a reasonable amount of time. I arrived at the dealership at approximately 6:50am for a 7:00am appointment. I was able to pull the car into an enclosed heater area where the servic I arrived at the dealership at approximately 6:50am for a 7:00am appointment. I was able to pull the car into an enclosed heater area where the service writer greeted me. After the greeting he explained that I would be more comfortable sitting in the large waiting area in the sales area where there is a TV to watch for the customers convenience. At 7:30am the service writer brought me my keys and explained that my car was done. It was the best dealer experience I have ever had. Keep up the good work Basil Toyota. More

Excellent Service I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for ser I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for service. More

Service Excellence Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service for my RAV-4. Showed up on time and was met immediately by a friendly and competent service technician. We quickly filled out the paperwork and I was on my way to the comfortable customer lounge area. They had coffee on to brew and a plate of fresh fruits for those who had not breakfasted. In less than an hour my car was done, and I was on my way home. On the whole an altogether pleasant experience. More