Basil Toyota

They keep me informed I take my Prius in every 5,000 miles for oil and tire rotation. The service associates keep me informed as to what other service I may need. They keep I take my Prius in every 5,000 miles for oil and tire rotation. The service associates keep me informed as to what other service I may need. They keep me updated on any recalls, filter conditions, brake condition and fluid levels and if a flush is needed. Because of this service I feel the car is kept in top notch condition. More

At Mike BasilToyota its easy and a pleasure doing business I am a last minute person for most things in life. I can call Mike Basil Toyota service and get in the same day; they always try to accommodate me. I I am a last minute person for most things in life. I can call Mike Basil Toyota service and get in the same day; they always try to accommodate me. I bought my last 2 cars from them and being a woman who doesn't know too much about the car business and the wheeling and dealin but I always feel that I can trust them and know that they are a hard working bunch of people that always try their hardest to get you a great deal. More

Great Service Kinda Pricy I have a 2012 Toyota Camry that had a factory recall on it and I needed an oil change. The service department was very polite and did the service in a I have a 2012 Toyota Camry that had a factory recall on it and I needed an oil change. The service department was very polite and did the service in a very good time. The only complaint I have is the charge for the oil change. I have had my oil changed there in the past and was under $40. When I went to pay my bill it was $63! I know they are there to make money but I can change my own oil for around $36 and don't mind paying a few more bucks for the service but not that much. I guess its my own fault for not asking first. Besides that problem I think they are a top notch place. More

Excellent service in a reasonable amount of time. I arrived at the dealership at approximately 6:50am for a 7:00am appointment. I was able to pull the car into an enclosed heater area where the servic I arrived at the dealership at approximately 6:50am for a 7:00am appointment. I was able to pull the car into an enclosed heater area where the service writer greeted me. After the greeting he explained that I would be more comfortable sitting in the large waiting area in the sales area where there is a TV to watch for the customers convenience. At 7:30am the service writer brought me my keys and explained that my car was done. It was the best dealer experience I have ever had. Keep up the good work Basil Toyota. More

Excellent Service I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for ser I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for service. More

Service Excellence Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service for my RAV-4. Showed up on time and was met immediately by a friendly and competent service technician. We quickly filled out the paperwork and I was on my way to the comfortable customer lounge area. They had coffee on to brew and a plate of fresh fruits for those who had not breakfasted. In less than an hour my car was done, and I was on my way home. On the whole an altogether pleasant experience. More

Great Service Experience My car was brought in at the appointed time . The servicing was timley. The experience was the best ever. Gave me plenty of time to head out for break My car was brought in at the appointed time . The servicing was timley. The experience was the best ever. Gave me plenty of time to head out for breakfast. More

Great service experience I have had my Prius C serviced, since I bought it, at Basil Toyota and have had nothing but a great experince. The waiting room has great furniture, I have had my Prius C serviced, since I bought it, at Basil Toyota and have had nothing but a great experince. The waiting room has great furniture, a large screen tv, and complimenary drinks. They even have a computer room with free wi-fi. The employees that are moving about performing their duties always nod and acknowledge my presence. They make you feel like they enjoy their work. Of course this room is next to the new car display, very smart on managements part, just in case you see one that you like. In my opinion, a first class dealership. More

very satisfied with the customer service experience at Basil I drive a 2006 Toyota Camry. I have had it serviced at Basil Toyota since I bought it there brand new. I completely trust the service guys to take goo I drive a 2006 Toyota Camry. I have had it serviced at Basil Toyota since I bought it there brand new. I completely trust the service guys to take good care of my car and good care of me. I've had very good luck with a car that is nearly 9 years old. I rely on Basil to let me know what needs to be serviced and when. I'm admittedly not a car person, so I trust them completely. I'm very satisfied with the customer service experience at Basil Toyota. More

Friendly Faces, Great Service, Clean Facility Basil Toyota has been a great dealership for me. In 2012, they went above and beyond to get me a great deal on financing so that I could get the vehic Basil Toyota has been a great dealership for me. In 2012, they went above and beyond to get me a great deal on financing so that I could get the vehicle that I needed within my budget. The service department continues to deliver with friendly, attentive staff that listen to my concerns. The building and property are clean and well lit, there is a changing table and a tot seat in the ladies room, and fresh fruit and beverages are available in the waiting room. They've even come out with coloring books and crayons when my daughter isn't content to sit and watch TV. I'll continue to come to Basil Toyota, and Basil VW is right next door! More