Basil Toyota
Lockport, NY
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Best car purchasing experience Leasing my 2015 Toyota Prius from Basil Toyota in Lockport was the best experience I have had in dealing with car dealerships yet. They were extremel Leasing my 2015 Toyota Prius from Basil Toyota in Lockport was the best experience I have had in dealing with car dealerships yet. They were extremely courteous, friendly, responsive to my needs, and I felt the price was fair. The sales person Jamie Janda was very respectful and helpful. This was our first experience with the dealership and we will choose it again. The dealership is a ways from our home, but is worth the trip because of the people. It is also a clean , new building and seems to have very good management and facilities for all necessary work for our car. More
Great service! Mike Basil Toyota provides great customer service! From the moment you walk in they are friendly and very helpful! I would highly recommend this deale Mike Basil Toyota provides great customer service! From the moment you walk in they are friendly and very helpful! I would highly recommend this dealership! More
great place to do business with. Great place to do business with and the folks their are willing to help you also not too pushy and are willing to work out the differences with you Gr Great place to do business with and the folks their are willing to help you also not too pushy and are willing to work out the differences with you Great job. More
Service Everyone at this dealership has been great. Have bought two vehicle from them and have used their service since 2008. You can find the owner Mike Bas Everyone at this dealership has been great. Have bought two vehicle from them and have used their service since 2008. You can find the owner Mike Basil walking the floor checking to make sure the customers are satisfied. The service department is outstanding. I drive 50 miles round trip passing other dealers to take my car there for service. They're that good! Dave Dudziak More
BASIL IS GREAT From the moment i stepped into basil toyota everyone was great!! Very helpful and courteous!! Ive already referred people to them and they also purcha From the moment i stepped into basil toyota everyone was great!! Very helpful and courteous!! Ive already referred people to them and they also purchased a vehicle as well!! More
Basil Customer for 10 years I have purchased three Toyotas from Mike Basil Toyota in the past 10 years. I have always found the employees to be friendly, knowledgeable, and fair. I have purchased three Toyotas from Mike Basil Toyota in the past 10 years. I have always found the employees to be friendly, knowledgeable, and fair. As long as Toyotas continues to produce an exceptionable product, I will continue buying and servicing the vehicles at Mike Basil Toyotas. Keep up the great work!!!!!? More
Mike Basil and his staff are just amazing I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times th I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times that I have had a problem and called to ask if they could fit me in and have been told EVERY time to just come on over. From the ladies in the office or on the phone who are professional and courteous to the staff in the service dept who have been so patient when I get my glazed look when talking car parts. The job gets done quickly and exactly as described. My next truck will be purchased thru Basil Toyota . I trust them completely. Sue Galbo More
Great service! I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the he I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the heated garage and it was waiting there for me when it was done. My oil change and tire rotation was done while I enjoyed a complimentary soda and got caught up on the news in the very comfortable waiting area. Friendly staff and great customer service. More
Fantastic Service! I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the se I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the service department for an oil change and tire rotation. I was only there about 30 minutes. The waiting area was very inviting. Also, the guy a the desk answered my questions about taking an extended road trip in my vehicle. Great service! Kristin Collea More
Routine Maintenance Took our 2013 Toyota Camry in for routine maintenance. The guys at Basil Toyota are awesome. Honest, understandable and really quick with the work, Took our 2013 Toyota Camry in for routine maintenance. The guys at Basil Toyota are awesome. Honest, understandable and really quick with the work, so much so that I could easily wait for the work to be done. I'd recommend buying a car off these guys because the great treatment doesn't end when you pull off the lot like at so many other dealerships. Their service department takes the same kind of approach to their customers as the sales department does. More