Basil Toyota

sales great - service - not so sure about - yet we bought an older used (08) Corolla - and the sakes dept. was great - finance was wonderful to work with. But the next day - when I had to call servi we bought an older used (08) Corolla - and the sakes dept. was great - finance was wonderful to work with. But the next day - when I had to call service, as they had put new brakes on the front - during a ride that first evening - the front hubcaps fell off and we could not locate them. And it addition to that the windshield had some cracks. I was told I needed to speak with Joe who services the used cars and he would be in about 8 am. I waited until 10 am and called again - he said he would check with his service manager and call me back - I waited until almost 3 and called again - this time I demanded to speak with a manager. I was put with a customer relationship manager who assured me it would be looked into. Within minutes Joe called - new hubcaps ordered - BUT they would replace windshield - they would fix cracks but no way was I getting a new windshield. There are "bubbles" in the glass that when driving into the rising or setting sun - it's like the windshield is fogged over. to me it's a safety issue - but if they can fix it I will be okay with that. Juts unsure about how future service issues will be since they were not proactive about the first time I called when I had owed the car less than 24 hrs. Will have to wait and see - but no happy this far. More

Nice comfortable transaction. I turned in my older Basil leased Camry for a new one. We were tempted to try a different make of car for some variety. Glad we didn't. The new Cam I turned in my older Basil leased Camry for a new one. We were tempted to try a different make of car for some variety. Glad we didn't. The new Camry has a great look. (This is my third Camry ---- love-em!) More

Great service They exceeded my expectations in quality and price,the best service I had at a dealership.i would reccomend them to my family and friends They exceeded my expectations in quality and price,the best service I had at a dealership.i would reccomend them to my family and friends More

Very happy experience Just purchased my first Toyoto, a RAV4 Limited. Very helpful and courteous team at Basil Toyoto. Brittany, and Scot Schoembs made everything very comf Just purchased my first Toyoto, a RAV4 Limited. Very helpful and courteous team at Basil Toyoto. Brittany, and Scot Schoembs made everything very comfortable and the Dealership looks extremely modern and clean. More

Fair, Direct and Fantastic I had a great experience trading in my Venza for a Highlander June 30 with Scot Schoembs and the rest of the Basil Toyota team. The trade-in was I had a great experience trading in my Venza for a Highlander June 30 with Scot Schoembs and the rest of the Basil Toyota team. The trade-in was fair and the team deals in a respectful and forward way. Nice to deal with a team that doesn't play games!! Great job Basil Toyota. This loyal customer will continue to support you. More

Great people and serivce Went to this dealership looking to buy a used car. The people were very friendly and super helpful. Didn't end up getting a car from them on this trip Went to this dealership looking to buy a used car. The people were very friendly and super helpful. Didn't end up getting a car from them on this trip but would definitely go back in the future. More

Returning customer JoAnne Lotterio 6/15/2015 I leased my second Rav from Basil Toyota last week. I went in for an oil change and left with a new Rav. I thoroughly JoAnne Lotterio 6/15/2015 I leased my second Rav from Basil Toyota last week. I went in for an oil change and left with a new Rav. I thoroughly enjoyed the 2012 Rav with all wheel drive and did not hesitate to lease again. The sales staff, finance representative and service department are all great. Five Star dealership! More

No appointment and still great service. I wanted to have a tire changed so I called and asked if the dealer service department would change it for me. Not only did they change my tire they a I wanted to have a tire changed so I called and asked if the dealer service department would change it for me. Not only did they change my tire they also asked if I wanted my 10000 miles Toyota care service done on my 2014 Camry to save me an additional trip. Well I am very pleased with the service I received especially when I didn't have an appointment. More

30,000 mile checkup I brought my car in the day before my scheduled appointment. I had my check up and a full detailing. Everything was done by Friday afternoon. Our s I brought my car in the day before my scheduled appointment. I had my check up and a full detailing. Everything was done by Friday afternoon. Our scheduled pick up time! More

great! I brought my RAV4 in for a detail cleaning. Brian called me before the estimated time of service to say that my vehicle was ready for pick up. WOW! I brought my RAV4 in for a detail cleaning. Brian called me before the estimated time of service to say that my vehicle was ready for pick up. WOW! I was thrilled at the quick turn around. My vehicle looks brand new, they did a very thorough job. Thank you so much. Sue More