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Basil Toyota

Lockport, NY

4.2
516 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 516 reviews

July 04, 2015

Fair, Direct and Fantastic I had a great experience trading in my Venza for a Highlander June 30 with Scot Schoembs and the rest of the Basil Toyota team. The trade-in was More

by FS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schoembs
Jul 24, 2015 -

Basil Toyota responded

Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know

July 01, 2015

Great people and serivce Went to this dealership looking to buy a used car. The people were very friendly and super helpful. Didn't end up getting a car from them on this trip More

by cns94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Britney, scott
Jul 24, 2015 -

Basil Toyota responded

Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know

June 15, 2015

Returning customer JoAnne Lotterio 6/15/2015 I leased my second Rav from Basil Toyota last week. I went in for an oil change and left with a new Rav. I thoroughly More

by JoAnne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ottwell
Jun 16, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your loyalty with Basil Toyota. We look forward to serving you in the future!

June 03, 2015

No appointment and still great service. I wanted to have a tire changed so I called and asked if the dealer service department would change it for me. Not only did they change my tire they a More

by earlcamry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert P
Jun 16, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your service with Basil Toyota. We look forward to serving you in the future!

June 01, 2015

30,000 mile checkup I brought my car in the day before my scheduled appointment. I had my check up and a full detailing. Everything was done by Friday afternoon. Our s More

by Mary Grad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Button
Jun 16, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your service with Basil Toyota. We look forward to serving you in the future!

June 01, 2015

great! I brought my RAV4 in for a detail cleaning. Brian called me before the estimated time of service to say that my vehicle was ready for pick up. WOW! More

by sueme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Button
Jun 16, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your service with Basil Toyota. We look forward to serving you in the future!

May 23, 2015

Last Minute Decision Made a decision at the last minute (again) to get the 30,000 mile service done. Set up the appointment online, arrived on time, was met by a courteou More

by Stuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McQuade
May 27, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your loyalty to Basil Toyota. We look forward to serving you in the future!

May 21, 2015

I am happy with my purchasing I bought your Toyoya Camry 2015 and very happy about it. I got the price quote through e mail so it did not take me that long to get the car save me More

by hong Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Secrist, Kiana Pilhorn
May 27, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your purchase here at Basil Toyota. We look forward to serving you in the future!

April 21, 2015

Good people! I do all my automotive business with Basil Toyota. They take care everything quickly and precisely and have a splendid customer lounge. I've found tha More

by Matthewb396
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Kiana
Apr 23, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your loyalty to Basil Toyota. We look forward to serving you in the future!

April 04, 2015

Awesome Customer Service I brought my 2014 Toyota Camry into Basil Toyota fro a 5,000 mile Synthetic Vehicle Service at no cost to me. Upon entering the service area I was gr More

by lmadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Button
Apr 23, 2015 -

Basil Toyota responded

Thank you so much for the review! It is very much appreciated along with your loyalty to Basil Toyota. We look forward to serving you in the future!

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