Basil Toyota
Lockport, NY
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First service appointment for my new camery Called the day I wanted to have service They took me with in 2 hours an I was out with in that hour. Very professional and service manager was very a Called the day I wanted to have service They took me with in 2 hours an I was out with in that hour. Very professional and service manager was very approachable. I will definitely return in June for my next service appointment. More
Service Excellent service by both salesperson and service department. I bought my Camry there and will be getting my RAV4 there also. The staff is always very Excellent service by both salesperson and service department. I bought my Camry there and will be getting my RAV4 there also. The staff is always very friendly and the dealership has a very professional atmosphere More
Great People,Cars,Service,Price I have purchased several new vehicles from Mike Basil Toyota. I keep coming back because they do so many things right. The philosophy from the owner o I have purchased several new vehicles from Mike Basil Toyota. I keep coming back because they do so many things right. The philosophy from the owner on down, is to provide a good deal at a reasonable price. I used to buy Buicks and Chevrolets in the area, but I don't even bother looking at their cars. The hassle is not worth it. Everything is a battle from purchase to service. Nobody should need a $450 brake service in ten thousand miles. Basil Toyota is different simply because they do what they say consistently. Will they give you a vehicle? NO! They will give you a fair price and great service. If you just want to change vehicles with a firm that is reasonable instead of the hassle go there. More
service appointment Oil, filter, lube, tire rotation and top off fluids. 45 minutes from arrival to departure time. Great Service very convenient hours also friendly serv Oil, filter, lube, tire rotation and top off fluids. 45 minutes from arrival to departure time. Great Service very convenient hours also friendly service. covered staging area More
Great service Adam in service provided an excellent experience. He had all the work done in a timely manner. He arranged a courtesy vehicle so I would not lose a Adam in service provided an excellent experience. He had all the work done in a timely manner. He arranged a courtesy vehicle so I would not lose a whole day at work. He reviewed the tech's findings with me so I had the opportunity to decide what I wanted to have done. Surprisingly he even recommended that I did not need all of the work I was afraid that I might, that we could go another 15,000 miles based on what the tech found. It was refreshing not be to sold something that I did not need. Finally I am very pleased that my Toyota Tundra has been much less expensive to maintain than other trucks I have owned in the past. Very pleased all around. More
Another great experience! Would not buy a car from any other dealer. Basil Toyota is the best! Amazing service dept. Basil makes you feel at home whenever I visit Would not buy a car from any other dealer. Basil Toyota is the best! Amazing service dept. Basil makes you feel at home whenever I visit More
Just great deals! I drive right by the Toyota dealer near me to do business at Mike Basil Toyota because they always take awesome care of me and meet our families autom I drive right by the Toyota dealer near me to do business at Mike Basil Toyota because they always take awesome care of me and meet our families automotive needs. They have a fabulous service department with hours practically all the time. I just bought my snow tires (hope we get some white stuff!) and they helped me with a few other concerning matters while I waited. They have loaner cars for more extensive work. This is a family owned dealership and they always treat me like family. We have been doing business with them for over 3 years now. More
We are a return customer. Our fourth car. Love Basil. We have been going to Basil for years. We just got our 4th vehicle from them. The staff are great. The service department for oil changes, rotations, We have been going to Basil for years. We just got our 4th vehicle from them. The staff are great. The service department for oil changes, rotations, and regular msibtenance is professional and great. We love working with them. We plan on using them for vehicle number 5 when the time comes!!!! More
Great Experience This is my 3rd Toyota from Basil Toyota. It was a great experience. My salesman, Scott Roeser, was very helpful and patient in getting me a new Rav4 a This is my 3rd Toyota from Basil Toyota. It was a great experience. My salesman, Scott Roeser, was very helpful and patient in getting me a new Rav4 and, along with Chris, got me a monthly payment that fit into my budget. I'm sure I will be back again when it's time for my next Rav4. More
Satisfied customer I have been a satisfied customer with many cars purchased and serviced. Chris Jagielo sold me my first car and due to his expertise, professionalism, I have been a satisfied customer with many cars purchased and serviced. Chris Jagielo sold me my first car and due to his expertise, professionalism, and outstanding customer service he has advanced into management. Through the years he has treated me well and introduced me to Scot Schoembs who now has taken over the duties of being the top rated salesman with whom I've bought automobiles and recommended to others. The business manager Taylor Tagliarini has been a solid management official who has treated me fairly, accommodated me with his good nature and friendly disposition! Taylor and his people skills makes me feel like I am talking to a dear friend. It feels like a cohesive family when I am there. I am a Basil Toyota customer for life... Great facility and loyal workers..... Thanks Chris, Scot, and Taylor!!! John G. Collins More