Basil Toyota

Good service Good experience with this dealer, service was great. The service manager provided me with time required to get the job done and did follow up calls to Good experience with this dealer, service was great. The service manager provided me with time required to get the job done and did follow up calls to make sure I was aware of was was to done to my vehicle. More

Good servcie I have always had excellent results when I have briought my Tundra in for servcie at Basil Toyota. friendly staff, efficient, convenieent waiting roo I have always had excellent results when I have briought my Tundra in for servcie at Basil Toyota. friendly staff, efficient, convenieent waiting room and fair pricing. More

Repair time! They advised me as to the repair time and were ahead of that time. They were courteous and respectful and just plain friendly! I relaxed in their c They advised me as to the repair time and were ahead of that time. They were courteous and respectful and just plain friendly! I relaxed in their comfortable waiting room. More

Courteous, friendly, professional staff. All my dealings with the people at Basil Toyota have been positive. Service has always been handled in a timely, professional manner. Service departme All my dealings with the people at Basil Toyota have been positive. Service has always been handled in a timely, professional manner. Service departments will always come up with some additional "scheduled service" that you can choose to do or not, based on your understanding and pocketbook. This is the first and only dealer service department that I have been able to say anything positive about and am willing to go back to with my service issues. More

The basil difference makes ALL the Difference!! From the beginning of purchasing a vehicle from mike basil toyota, and now following through the service department for scheduled maintence, mike basi From the beginning of purchasing a vehicle from mike basil toyota, and now following through the service department for scheduled maintence, mike basil toyota gives outstanding service!!!! Everyone at the dealership is knowledgable, helpful, courteous and just simply outstanding!!! I highly recommend this dealership to all my friends, family and neighbors! Definitely worth the time to visit this dealership and you will see what I mean! Thank you to everyone at mike basil Toyota for making car purchasing and the following maintenance such a pleasant experience!!!!! See you soon! More

Do not service your vehicle at this dealership I bought a certified preowned 2012 Camry LE from Basil Toyota at the end of 2014. Just a year and a half later, I recently took it in for a routine oi I bought a certified preowned 2012 Camry LE from Basil Toyota at the end of 2014. Just a year and a half later, I recently took it in for a routine oil change and tire rotation. I was just told that my alignment was already off and needed to be realigned ($100). I was also told that my brake calipers were rusting and needed to be replaced as they were applying uneven wear to my brake pads ($105). The biggest kicker to me was that somehow the plastic tabs on my air housing assembly broke off and was only being held by the metallic tabs. It was $220 for changing out the part alone. I still can't understand how this broke off. It seems like it would require brute force from someone, and since I am rather automobile savvy, I am sure it was not me. I can't possibly blame the tech who worked on my car, but I am little wary on what's happening back in Basil's garage. I politely turned down all the above, but was frustrated that such issues are now present after I bought what I thought was a multi-point inspected pre-certified vehicle. I had an appointment scheduled for 11:30AM but walked out the dealership at 1PM, just for an oil change and tire rotation... Overall I do not think I am bringing back the vehicle I purchased from them to service again. More

Friendly The service department is always friendly a pleasant to deal with. They are efficient, and have taken care of me in a timely manner. If I choose to bu The service department is always friendly a pleasant to deal with. They are efficient, and have taken care of me in a timely manner. If I choose to buy another car here it will be because of the service department. More

Service Department I have been taking my Land Cruiser to Basil for service and have had nothing but positive experiences. Everything is neat and clean when you pull in. I have been taking my Land Cruiser to Basil for service and have had nothing but positive experiences. Everything is neat and clean when you pull in. A service representative comes out right away. There are two comfortable waiting areas for customers. It is a pleasant easy experience from the time you drive in until you drive away. More

Excellent service all around! I can be a hard person to deal with at times. I personally work in the public eye and I am held to a high standard so I often expect the same when I g I can be a hard person to deal with at times. I personally work in the public eye and I am held to a high standard so I often expect the same when I go place and at mike basil with Scott and Frank working with me it was nothing short of the finest treatment! And my Tacoma is just as awesome as the employees. Thank to Toyota for a great buying experience! More

Outstanding sales staff I was car shopping, and living quite a distance from car dealers, besides not having tons of time to go from car dealer to dealer, I was very impress I was car shopping, and living quite a distance from car dealers, besides not having tons of time to go from car dealer to dealer, I was very impressed with doing my 'dealing' from my phone; These people were more than helpful with my every question, finding me the car and my price. No pressure, just straight up talk. No dealer shenanigans. More