Basil Toyota

ABSOLUTELY HORRIBLE--AVOID AT ALL COSTS As a former Basil employee said to me, "Save yourself the trouble...GO TO NORTHTOWN OR WEST HERR." Seriously though, drive ten extra minutes down the As a former Basil employee said to me, "Save yourself the trouble...GO TO NORTHTOWN OR WEST HERR." Seriously though, drive ten extra minutes down the road..you'll forever be glad you did. Extremely nice facility, however Mike Basil has horribly inept, unprofessional employees representing his company (Chris Jagielo in particular). On top of this, you're almost guaranteed to pay an extra 30-50 dollars per month at Basil as opposed to their direct competitor's (Northtown, West Herr). I was quoted NINETY dollars less per month at West Herr for the SAME EXACT car--these people are not honest. And for those of you who are so unlucky as to end up here, good luck and godspeed (you'll need it)! More

Excellent Experience and Service Purchased a used vehicle from them. From the moment I went in, thru the test drive and purchasing process they were very friendly and professional. Th Purchased a used vehicle from them. From the moment I went in, thru the test drive and purchasing process they were very friendly and professional. The service dept has provided excellent and timely service when I've come in for routine maintenance or other service issues. And have never had any difficulty getting an appointment as they have early,late, and weekend service available. And Jamie the salesperson I dealt with always greets me and asks if she can do anything for me whenever she has seen me there. No complaints so far. More

Good dealer ! Me and my husband went in basil Toyota hoping to see what we want only but not hoping that day we went hope bring Toyota Camery 2017 . It went very we Me and my husband went in basil Toyota hoping to see what we want only but not hoping that day we went hope bring Toyota Camery 2017 . It went very well we love and the employees are very friendly . The agent that we have is Jamie Janda she was very nice and very friendly she meet as in the door we she entertain me and my husband right away with my two kids , she greet us and ask me and my husband if we need to drink or snack before we start talking about business . I have a good experience going in this dealer . Hoping in the near future they will stay and continue the good values , good service that they show to the customer. Good luck and more power Basil Toyota. That's why I give 5 star . Customer David Rinus More

2016 Sienna - Good experience Very smooth process. Everyone was professional, patient, and nice. My wife is very happy with her new Sienna LE AWD. Now I can get myself an new t Very smooth process. Everyone was professional, patient, and nice. My wife is very happy with her new Sienna LE AWD. Now I can get myself an new toy! John Pawlak More

Good service Good experience with this dealer, service was great. The service manager provided me with time required to get the job done and did follow up calls to Good experience with this dealer, service was great. The service manager provided me with time required to get the job done and did follow up calls to make sure I was aware of was was to done to my vehicle. More

Good servcie I have always had excellent results when I have briought my Tundra in for servcie at Basil Toyota. friendly staff, efficient, convenieent waiting roo I have always had excellent results when I have briought my Tundra in for servcie at Basil Toyota. friendly staff, efficient, convenieent waiting room and fair pricing. More

Repair time! They advised me as to the repair time and were ahead of that time. They were courteous and respectful and just plain friendly! I relaxed in their c They advised me as to the repair time and were ahead of that time. They were courteous and respectful and just plain friendly! I relaxed in their comfortable waiting room. More

Courteous, friendly, professional staff. All my dealings with the people at Basil Toyota have been positive. Service has always been handled in a timely, professional manner. Service departme All my dealings with the people at Basil Toyota have been positive. Service has always been handled in a timely, professional manner. Service departments will always come up with some additional "scheduled service" that you can choose to do or not, based on your understanding and pocketbook. This is the first and only dealer service department that I have been able to say anything positive about and am willing to go back to with my service issues. More

The basil difference makes ALL the Difference!! From the beginning of purchasing a vehicle from mike basil toyota, and now following through the service department for scheduled maintence, mike basi From the beginning of purchasing a vehicle from mike basil toyota, and now following through the service department for scheduled maintence, mike basil toyota gives outstanding service!!!! Everyone at the dealership is knowledgable, helpful, courteous and just simply outstanding!!! I highly recommend this dealership to all my friends, family and neighbors! Definitely worth the time to visit this dealership and you will see what I mean! Thank you to everyone at mike basil Toyota for making car purchasing and the following maintenance such a pleasant experience!!!!! See you soon! More

Do not service your vehicle at this dealership I bought a certified preowned 2012 Camry LE from Basil Toyota at the end of 2014. Just a year and a half later, I recently took it in for a routine oi I bought a certified preowned 2012 Camry LE from Basil Toyota at the end of 2014. Just a year and a half later, I recently took it in for a routine oil change and tire rotation. I was just told that my alignment was already off and needed to be realigned ($100). I was also told that my brake calipers were rusting and needed to be replaced as they were applying uneven wear to my brake pads ($105). The biggest kicker to me was that somehow the plastic tabs on my air housing assembly broke off and was only being held by the metallic tabs. It was $220 for changing out the part alone. I still can't understand how this broke off. It seems like it would require brute force from someone, and since I am rather automobile savvy, I am sure it was not me. I can't possibly blame the tech who worked on my car, but I am little wary on what's happening back in Basil's garage. I politely turned down all the above, but was frustrated that such issues are now present after I bought what I thought was a multi-point inspected pre-certified vehicle. I had an appointment scheduled for 11:30AM but walked out the dealership at 1PM, just for an oil change and tire rotation... Overall I do not think I am bringing back the vehicle I purchased from them to service again. More