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Basil Toyota

Lockport, NY

4.4
526 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 526 reviews

January 25, 2017

Pleasant and Efficient The delivery of my vehicle was smooth and efficient. The staff was friendly and the vehicles was in pristine condition. The vehicles features were ex More

by Gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Jada
Apr 07, 2017 -

Basil Toyota responded

Thanks Gwen!! We appreciate your business!

January 25, 2017

Basil Toyota All the people there....Mike Basil, Mark and Toni were so professional and nice to deal with! I will go back there again. It was a good experience. More

by Pete
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Basil, Mark
Apr 07, 2017 -

Basil Toyota responded

Thanks Pete! We appreciate your business, welcome to the family!

January 24, 2017

Best Experience Just bought a used 2012 Toyota Prius from Basil and the process couldn't have been easier. From Mark Stisser, sales associate, to Mike who educated m More

by Raymond Mangione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stisser, Mike - accessories guy
Apr 07, 2017 -

Basil Toyota responded

Thanks!! We appreciate your business, welcome to the family!

January 24, 2017

found my truck great help received by this old woman, they even installed running boards, now I just need a tow rope to get in, , cant wait to thow it in 4 whel driv More

by dusty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mar siser
Apr 07, 2017 -

Basil Toyota responded

Thanks Dusty!! We hope you love your new 4 Wheel drive in this weather!! Welcome to the family!

January 21, 2017

Great experience!!!!! Wasn't pressured into anything. Jamie asked me what I was looking for and she delivered. I would definitely recommend buying from this dealership. Gre More

by Smittyrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Apr 07, 2017 -

Basil Toyota responded

thanks! Welcome to the family!

January 21, 2017

Exceptional I have bought many vehicles from Basil Toyota and will continue to do so. When the Basil's have salesman such as Mark Stisser who go above and beyond, More

by wojo84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stisser
Apr 07, 2017 -

Basil Toyota responded

Thanks!! We appreciate your business, welcome to the family!

January 18, 2017

Service Visit I took my Toyota Camry in for a service visit. Your staff is always courteous and professional. They always get me in and out in a timely manner. Th More

by driver2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Visit was Wednesday , Jan 4
Apr 07, 2017 -

Basil Toyota responded

Thanks!! We appreciate your business, welcome to the family!

January 06, 2017

Scott Roeser Scott was extremely helpful and accommodating with the time constraint that I had. Very understanding and great personality...one of the best sales a More

by NOID22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Roeser
Apr 07, 2017 -

Basil Toyota responded

Thanks!! Welcome to the family!

January 02, 2017

Basil Toyota Service I took my 2009 RAV4 in for service. As usual, the service was outstanding. Service dept. was friendly, helpful and informative. They are always ver More

by pds22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Cook
Apr 07, 2017 -

Basil Toyota responded

Thanks!! We appreciate your business, welcome to the family!

December 25, 2016

Basil Toyota Service When I took my vehicle in for maintenance, I planned on waiting, since when I booked my appointment, I didn't have anything planned. I was offered a l More

by John Hockenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Service Advisors
Apr 07, 2017 -

Basil Toyota responded

Thanks!! We appreciate your business, welcome to the family!

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