
Basil Toyota
Lockport, NY
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Pleasant and Efficient The delivery of my vehicle was smooth and efficient. The staff was friendly and the vehicles was in pristine condition. The vehicles features were ex The delivery of my vehicle was smooth and efficient. The staff was friendly and the vehicles was in pristine condition. The vehicles features were explained well to me. She even paired my phone! More
Basil Toyota All the people there....Mike Basil, Mark and Toni were so professional and nice to deal with! I will go back there again. It was a good experience. All the people there....Mike Basil, Mark and Toni were so professional and nice to deal with! I will go back there again. It was a good experience. More
Best Experience Just bought a used 2012 Toyota Prius from Basil and the process couldn't have been easier. From Mark Stisser, sales associate, to Mike who educated m Just bought a used 2012 Toyota Prius from Basil and the process couldn't have been easier. From Mark Stisser, sales associate, to Mike who educated me on possible accessories, everyone was honest, friendly and did all they could to make sure I was satisfied. Basil Toyota has just become my dealership of choice. - Ray Mangione More
found my truck great help received by this old woman, they even installed running boards, now I just need a tow rope to get in, , cant wait to thow it in 4 whel driv great help received by this old woman, they even installed running boards, now I just need a tow rope to get in, , cant wait to thow it in 4 whel drive & try it in the snowin buffalo, carol More
Great experience!!!!! Wasn't pressured into anything. Jamie asked me what I was looking for and she delivered. I would definitely recommend buying from this dealership. Gre Wasn't pressured into anything. Jamie asked me what I was looking for and she delivered. I would definitely recommend buying from this dealership. Great service department that can service all makes and models. Great group of people over there. More
Exceptional I have bought many vehicles from Basil Toyota and will continue to do so. When the Basil's have salesman such as Mark Stisser who go above and beyond, I have bought many vehicles from Basil Toyota and will continue to do so. When the Basil's have salesman such as Mark Stisser who go above and beyond, buying a new vehicle is a hassel free experience. Mark showed my wife and I the highlander and made sure it was the best vehicle for us and that the price would suit our budget. I have and always will recommend friends, family, co-workers to Basil Toyota. Thank you Mike Basil, Shannon Wilsmon, and Mark Stisser for makimg my wife and I always feel like were part of your family. Sincerely, James W. More
Service Visit I took my Toyota Camry in for a service visit. Your staff is always courteous and professional. They always get me in and out in a timely manner. Th I took my Toyota Camry in for a service visit. Your staff is always courteous and professional. They always get me in and out in a timely manner. They were also very accommodating in scheduling an appointment around my work schedule. More
Scott Roeser Scott was extremely helpful and accommodating with the time constraint that I had. Very understanding and great personality...one of the best sales a Scott was extremely helpful and accommodating with the time constraint that I had. Very understanding and great personality...one of the best sales associates I've dealt with. Thank you More
Basil Toyota Service I took my 2009 RAV4 in for service. As usual, the service was outstanding. Service dept. was friendly, helpful and informative. They are always ver I took my 2009 RAV4 in for service. As usual, the service was outstanding. Service dept. was friendly, helpful and informative. They are always very detailed in telling you exactly what is being done to your vehicle. Best service dept. anywhere. Would highly recommend Basil Toyota. More
Basil Toyota Service When I took my vehicle in for maintenance, I planned on waiting, since when I booked my appointment, I didn't have anything planned. I was offered a l When I took my vehicle in for maintenance, I planned on waiting, since when I booked my appointment, I didn't have anything planned. I was offered a loaner car while mine was being serviced. Several things came up that I needed to get done that day and I was able to get them done while mine was being serviced. I would like to point out that it was a free loaner. This is one of the reasons why I switched to this dealership after 25 years + at another one. John H More