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Basil Toyota

Lockport, NY

Overview
Reviews
Vehicles
4.4
531 Reviews
Call Dealership (716) 625-8444

6179 Transit Road

Lockport, NY

14094

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Showing 531 reviews

August 30, 2024

Fast service and pleasant staff Nice outdoor waiting area clean bathroom. No complaints from me More

by Dlattimer924
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Sep 05, 2024 -

Basil Toyota responded

Thank you for the great review!

August 30, 2024

Our experience was smooth and Nate Banaszak was a pleasure to deal with and very helpful. More

by jeffreyschwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Banaszak
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Sep 05, 2024 -

Basil Toyota responded

Thank you for the great review of Nate!

August 27, 2024

They are so awesome ! Any time I need to be squeezed in they make it happen , thanks / and always friendly More

by Carl burgio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Wisniewski
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Aug 27, 2024 -

Basil Toyota responded

Thank you for your kind words on our dealership and our service!

July 28, 2024

Good communication and customer service from beginning to end. Tyler was friendly, helpful, and a pleasure to deal with it. More

by Ryjadaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Supples
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Jul 29, 2024 -

Basil Toyota responded

Thank you for the great review!

July 26, 2024

Fast friendly professional courteous service from the time I walked into the dealership until I left More

by dkrasfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Jen Wisniewski
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Jul 29, 2024 -

Basil Toyota responded

Thank you for the kind words!

May 06, 2024

I have been using this dealership for many years and they have always provided excellent service for me. More

by tomcimpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 14, 2024 -

Basil Toyota responded

Thank you for the great review!

April 21, 2024

I have always been treated with dignity and respect Every one in the parts department has been great More

by dianabut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
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Apr 22, 2024 -

Basil Toyota responded

Thank you so much for your review of our team, we pride ourselves on treating every customer with integrity, dignity, and respect.

April 02, 2024

Close to my home. Sales staff was knowledgeable. He responded well to questions and requests. More

by ledge12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lang
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February 28, 2024

The sales person Ken was very good and kept me informed and went out of his way to help More

by Richardwydysh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Nole
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February 27, 2024

I purchased a new RAV4 from them. Primarily because they maintained a relationship without putting a lot of pressure on me. I was able to take my time, do my research and make a deci More

by Bgrieshober
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
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