Basil Toyota

Deal changed too often Was setup through my broker as an “all in “ deal rolling all costs into the agreement When i got there to sign the dealership Wanted taxes and dmv f Was setup through my broker as an “all in “ deal rolling all costs into the agreement When i got there to sign the dealership Wanted taxes and dmv fee paid by me 1400 otherwise the verbal agreement was suddenly changed and the monthly payment would increase ? Shortly after dealership paid those costs and the deal was executed THANK YOU Just wish i didn't have to go thru that again More

Excellent service Mr. Scott Roeser is very knowledgeable about Toyota car and very nice to his customer. I feel very comfortable working with him. I will recommend him Mr. Scott Roeser is very knowledgeable about Toyota car and very nice to his customer. I feel very comfortable working with him. I will recommend him to my friends. More

Customer service is alive and well at Basil Toyota!Great Customer service is alive and well at Basil Toyota! Great service and quick too. They explain everything they do and answered all of my questions. Customer service is alive and well at Basil Toyota! Great service and quick too. They explain everything they do and answered all of my questions. More

Basil financed me when no other large car dealerahips locally would. I have a great car now. I'm very grateful to Basil Toyota!! Thankyou!! locally would. I have a great car now. I'm very grateful to Basil Toyota!! Thankyou!! More

Radio replacement The radio in my car was sporadically not responding. Service center assessed the issue, attempted to update software but nothing changed. Ordered a ne The radio in my car was sporadically not responding. Service center assessed the issue, attempted to update software but nothing changed. Ordered a new radio and installed. Again, appointment made for my convenience, work done in a timely manner, radio working as it should and staff was friendly, informative and efficient. Thankyou More

Sorry I can't duplicate the problem so it must not exist Very disorganized service dept. I was told my truck would be ready and it was not as promised and waited 45 minutes. This was after a conversation I h Very disorganized service dept. I was told my truck would be ready and it was not as promised and waited 45 minutes. This was after a conversation I had saying I needed the truck by a certain day More

Excellent Customer Service I was contacted by Basil Toyota offering me free service on our 2016 Sienna, so I decided to take advantage of a free oil change. This was not my fir I was contacted by Basil Toyota offering me free service on our 2016 Sienna, so I decided to take advantage of a free oil change. This was not my first visit to the Basil Toyota dealership and it certainly won't be my last. I arrived early but that didn't matter. They took my van in within a few minutes of my arrival and did a complete system inspection along with the oil and filter change. Again, this was all at no cost to me. From the moment you get to this dealership you are greeted by friendly people. The staff is courteous, professional, and very efficient. This was a great experience. More

Good no hassle service Went in for an oil change and received good no hassle service. The gentleman at that handled my service visit was very personable and professional. Went in for an oil change and received good no hassle service. The gentleman at that handled my service visit was very personable and professional. More

Great Service! Treated well at Basil Toyota yesterday- they are pleasant and knowledgeable. Very nice waiting area but I wish they would get the TVs off Fox, show ot Treated well at Basil Toyota yesterday- they are pleasant and knowledgeable. Very nice waiting area but I wish they would get the TVs off Fox, show other networks on the televisions. Anyway the 18 month service was done quickly and I was on my way in under an hour. Good job More