Back

Basil Toyota

Lockport, NY

4.4
530 Reviews

6179 Transit Road

Lockport, NY

14094

Directions

By Type

Showing 530 reviews

November 26, 2019

Basil Toyota of Lockport NY is a World Class Organization! I've been a car owner for over forty five years. Basil Toyota is by far the best car dealership I've experienced as a customer. I am a customer for li More

by PaulB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 23, 2019 -

Basil Toyota responded

Thank you so much for being part of the Basil family! We strive for 100% satisfaction, and it is great to see you continue to have such a positive experience. We look forward to seeing you again soon!

November 21, 2019

Awesome car buying experience Thank you Mike Otwell and the finance dept for the hard work of getting me the best deal. I highly recommend Basil Toyota!!!! I also love my new wheel More

by rickc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Otwell
Dec 23, 2019 -

Basil Toyota responded

Congratulations on your new vehicle! Our goal is to make purchasing a new vehicle quick, easy, and most of all fun! We are happy to hear that this was your experience with Mike and the rest of our team. Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2019

After stopping at one very stressed out auto place, then needing to make an appointment at another, I was pleased and relieved that Basil Toyota took me in for the oil change I was seeking that very day, in More

by 17corolla
Recommend Dealer
Yes
Employees Worked With
Kevin Burckhard
Dec 23, 2019 -

Basil Toyota responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 15, 2019

Fantastic If ever there is a place that over does ,this is it. Not only service but that atmosphere was enjoyable . love the cars and trucks More

by laquila57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Dec 23, 2019 -

Basil Toyota responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 11, 2019

Polite stuff, good price, professional technicians. I bought my Toyota at Basil and I was exited. Professional stuff explained me everything what I had to know. More

by Dani
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Dec 23, 2019 -

Basil Toyota responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

November 09, 2019

Bail Toyata is one of a kind. clean environment.. Basil Toyota is one of kind! clean environment, great service, very nice and courteous staffs. I had great service. Excellent customer service. I reco More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Dec 23, 2019 -

Basil Toyota responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

November 04, 2019

I had some attention to detail issues on a recall for the bumper, but the dealership made it right. Overall trustworthy and reliable. I reccomend Basil toyota to my friends and family. More

by Fligs
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Dec 23, 2019 -

Basil Toyota responded

We are happy to hear that you felt at ease with our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 01, 2019

Very clean. Staff are courteous and very nice. Waiting area is very clean and comfortable. I have recommended this place to many colleagues over the years. More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
October 22, 2019

Awesome Sales Team Had the best car buying experience ever. The Salesperson listened to my needs and got me a great deal. No pressure at all, fast and friendly service. More

by Maujam2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Colucci, Brandon
Oct 22, 2019 -

Basil Toyota responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

October 22, 2019

10,00 mile check up Friendly atmosphere. Reviewed what they did and let me know alignment was off on the front and rear end. Suggested it would save tires and gave me a More

by LCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
...
24
...