Basil Toyota

Work with Mike,& Brandon very great customer service considering traveling from out of town I was very pleased with how we got in & out with no problem. Thank you!! considering traveling from out of town I was very pleased with how we got in & out with no problem. Thank you!! More

I bought my first Toyota in 2018 from Basil in Lockport, NY. Their service and customer care has been excellent for the past two years. NY. Their service and customer care has been excellent for the past two years. More

Happy with my new vehicle and with the service they provided by everyone. Thank you very much and hope to do business again in the future provided by everyone. Thank you very much and hope to do business again in the future More

Stan assisted us with every question and request. We felt that every employee was attentive and helpful. This dealership is by far the best one we’ve worked with. Brandon was exceptional also, as he felt that every employee was attentive and helpful. This dealership is by far the best one we’ve worked with. Brandon was exceptional also, as he answered all of our financial questions, and even added information about our vehicle and took his time with us. He was a wealth of knowledge. The presentation of the vehicle was great and we took as much time as we needed and never felt rushed. They all seem to understand the magnitude of the purchase and want everything to be just right for us. More

Friendly and efficient staff a pleasure to work with. I am leasing and probably will purchase vehicle at the end of the lease thank you am leasing and probably will purchase vehicle at the end of the lease thank you More

The dealership is always professional and informative. They go the extra mile to make sure everything is taken care. The explanations are thorough and easy to understand. They go the extra mile to make sure everything is taken care. The explanations are thorough and easy to understand. More

I had a great experience at basil Toyota. Every one there was very helpful and professional. I was given a fair price for my trade-in. I was even allowed to drive on their dealer plates for two days when my was very helpful and professional. I was given a fair price for my trade-in. I was even allowed to drive on their dealer plates for two days when my insurance was mistakenly not filed yet. More

Great service. The convenience of a short wait time was a big plus. The staff are polite and professional. I have been a customer for several years. big plus. The staff are polite and professional. I have been a customer for several years. More

The service at this dealership has always been good. They have always serviced my car in a timely manner. The service writer explained what was to be done and offered two items that made sense to me. Wiper b have always serviced my car in a timely manner. The service writer explained what was to be done and offered two items that made sense to me. Wiper blades which I had noticed were beginning to streak were replaced ( they were on sale the day I was there as well ). A tire rotation was also recommended which I had them do. I feel that they only suggested things that needed to be done. Thanks again. More

Great service, great techs, all the way around amazing. Highly recommend everyone take there cars there for service. Didn’t know what was wrong with my truck, gave a description of what I was feeling. They Highly recommend everyone take there cars there for service. Didn’t know what was wrong with my truck, gave a description of what I was feeling. They went right to work on my truck, found the issue and fixed it. I’m as happy as I can be. More