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Basil Toyota
Lockport, NY
520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 520 reviews
July 28, 2021
It was a pleasure working with a sales consultant Cole Murrell at Toyota Basil. He put no pressure sales on us and worked with us to our satisfaction. Also would like to say that Patrick the Financial per Murrell at Toyota Basil. He put no pressure sales on us and worked with us to our satisfaction. Also would like to say that Patrick the Financial person was also easy to work with in closing the deal. This will be the third car we have purchased from Basil. More
by edandpat67
Employees Worked With
Cole Murrell, Jess Basil, Cassie Soucia, Jen Wisniewski
July 02, 2021
Awesome customer service!! Mike and Jennifer made my purchasing of my vehicle worry free. I would definitely return to Basil Toyota for any future purchases. purchasing of my vehicle worry free. I would definitely return to Basil Toyota for any future purchases. More
by Jason@808
Employees Worked With
Mike Otwell, Jess Basil, Cassie Soucia, Jen Wisniewski
June 04, 2021
Basil did a great job. It was Toyota care oil change and tire rotation. In and out in 40 minutes. They knew I was in a hurry and they made it happen. tire rotation. In and out in 40 minutes. They knew I was in a hurry and they made it happen. More
by Roll Tide
Employees Worked With
Steve
May 25, 2021
Salesman was very helpful, accommodating and knowledgeable. Arranged two cars to test drive while easily handling two customers. Purchase was quick and well organized. This was highly apprecia knowledgeable. Arranged two cars to test drive while easily handling two customers. Purchase was quick and well organized. This was highly appreciated . More
by Airedale lover
Employees Worked With
Mark Stisser, salesman , Cassie Soucia
May 13, 2021
Everything went well. We didn’t get a call that it was done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. More
by KP
Employees Worked With
Jess Basil, Cassie Soucia
May 13, 2021
Very friendly workers. I was very pleased with Ken who was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dea was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dealership when looking for a new or used vehicle! More
by Scirrib
Employees Worked With
Jess Basil, Cassie Soucia
May 12, 2021
They completed the replacement of my low pressure fuel pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! More
by Davewer
Employees Worked With
Service tech
