Basil Toyota
Lockport, NY
Filter Reviews by Keyword
By Type
Showing 520 reviews
Very professional and helpful staff. I got very prompt service and I was out in an hour. The environment is very clean and inviting, today was very cold but inside was warm and cozy. It was nice to have d service and I was out in an hour. The environment is very clean and inviting, today was very cold but inside was warm and cozy. It was nice to have different staff asking are you ok? is there anything I can help you with? Hello good morning, how are you as they pass through the waiting area. More
Outstanding customer service. Always eager to find a solution to any service issue, all with excellent communication. solution to any service issue, all with excellent communication. More
Very pleased with Steve (both fellows at the service desk for matter). I like the early morning appointment and today was the quickest that my car was serviced Thanks to the mechanic too. for matter). I like the early morning appointment and today was the quickest that my car was serviced Thanks to the mechanic too. More
Had my 30,000 mile service including oil change today. Easy to schedule appointments online and drop off very efficient. You get a text message from service rep to be able to ask ?’s but they also called Easy to schedule appointments online and drop off very efficient. You get a text message from service rep to be able to ask ?’s but they also called about 1 small issue before doing the work. Used their courtesy shuttle- Dave the driver very friendly. More