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Basil Toyota

Overview Reviews (520) Inventory (231)

Basil Toyota

Name: Basil Toyota
Address: 6179 Transit Road, Lockport, NY, 14094, US
Telephone: (716) 625-8444
Rating: 4.3

4.3

520 Reviews

6179 Transit Road, Lockport, New York 14094

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Sales: (716) 625-8444

Service: (716) 625-8444

Parts: (716) 625-8444

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Basil Toyota

Lockport, NY

Overview

Reviews

Vehicles

4.3

520 Reviews

Call Dealership (716) 625-8444

6179 Transit Road

Lockport, NY

14094

Directions

4.3

520 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (520) Inventory (231)

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Sales: (716) 625-8444

Service: (716) 625-8444

Parts: (716) 625-8444

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Showing 520 reviews

June 12, 2022

SERVICE VISIT

Just had my Tacoma serviced at this dealership. It was done to my satisfaction and in a timely manner. The service people are always helpful and friendly. It was done to my satisfaction and in a timely manner. The service people are always helpful and friendly. More

by Joe

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Service Employees

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Jul 05, 2022 -

Basil Toyota responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

June 08, 2022

SERVICE VISIT

They always take good care of me and offer a loaner if the work will take a couple hours or more. the work will take a couple hours or more. More

by Lucille

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jen Wisniewski

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Jul 05, 2022 -

Basil Toyota responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

June 01, 2022

SERVICE VISIT

Service was fine. Walked show room with many custom cars. No sales staff acknowledged my presence. Oh well! Walked show room with many custom cars. No sales staff acknowledged my presence. Oh well! More

by Prokitka

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Service writer.

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Jun 03, 2022 -

Basil Toyota responded

It's never exciting to hear about Basil underwhelming our guests, but we appreciate any and all feedback we can get.

May 27, 2022

SALES VISIT - NEW

Excellent sales department as well as the service department. Highly recommend them as a dealership. department. Highly recommend them as a dealership. More

by Plowman

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jess Basil, Cassie Soucia, Jen Wisniewski

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Jun 03, 2022 -

Basil Toyota responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

May 25, 2022

SALES VISIT - NEW

This was the simplest new car purchase I have ever made- Mick Colluci did a great job start to finish Mick Colluci did a great job start to finish More

by ddonner2004

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mike Colluci

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Jun 03, 2022 -

Basil Toyota responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

May 21, 2022

SERVICE VISIT

The work was completed on time successfully and everybody was terrific at the service department everybody was terrific at the service department More

by lilacs.soloist_0r

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jim mcquade, Jess Basil, Cassie Soucia, Jen Wisniewski

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Jun 03, 2022 -

Basil Toyota responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

Jun 04, 2022 -

lilacs.soloist_0r responded

Well done team ! I appreciate your help.

May 17, 2022

SERVICE VISIT

Easy to schedule and took us in at appointment time. Finished quickly and explained what they did. Finished quickly and explained what they did. More

by Lou

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Not sure

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Jun 03, 2022 -

Basil Toyota responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

May 11, 2022

SALES VISIT - NEW

Staff is knowledgeable and helpful. Quick and to the point - little bs or pressuring. Mark was very patient to show me all the gadgets and vehicle set up. So far - so good. Quick and to the point - little bs or pressuring. Mark was very patient to show me all the gadgets and vehicle set up. So far - so good. More

by g.weibel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark the salesman and Patrick the business manager

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Jun 03, 2022 -

Basil Toyota responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

May 10, 2022

SERVICE VISIT

Service is always excellent! Dealership is exceptionally clean, waiting room extremely comfortable, minimal wait time & very efficient. Brought my vehicle in first morning appt & Dealership is exceptionally clean, waiting room extremely comfortable, minimal wait time & very efficient. Brought my vehicle in first morning appt & provided enough time to travel to my office. More

by Christine

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jamie

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May 11, 2022 -

Basil Toyota responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

May 04, 2022

SERVICE VISIT

Could not have been better Matt was great HE DELIVERED ONE ATTA BOY What a good associate DELIVERED ONE ATTA BOY What a good associate More

by Cesroa

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Matt. Service dept

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May 11, 2022 -

Basil Toyota responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

Basil Toyota

Showing 520 reviews

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