Basil Toyota
Lockport, NY
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Got my dream from them (Dodge challenger). Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day. Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day. More
They will not mistreat you. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment. More
I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, I can testify to that ! More
We had a very positive experience purchasing a new Toyota RAV4 from Basil Toyota. I coordinated much of the process on behalf of my parents, and from start to finish the team was professional, transparent, a RAV4 from Basil Toyota. I coordinated much of the process on behalf of my parents, and from start to finish the team was professional, transparent, and respectful of our time. Cole Murrell was excellent to work with. He was responsive, straightforward, and never pushy, even when we had a lot of questions and wanted to carefully review the details. Cole clearly explained the pricing and paperwork, made sure there were no surprise add-ons, and followed through on everything he said he would. He made the process feel organized and low-pressure, which we really appreciated. The trade-in process for an older vehicle was handled smoothly, and overall the experience felt honest and collaborative rather than rushed. Most importantly, my parents felt comfortable and well taken care of, and they left feeling confident in both their purchase and the dealership. They’re looking forward to continuing their relationship with Basil Toyota’s service department going forward. Overall, this was a smooth and stress-free buying experience. Cole set clear expectations and delivered on them, which made a big difference. I would absolutely recommend Basil Toyota, and especially Cole Murrell, to anyone looking for a professional and customer-focused dealership. More
Mike was very helpful in getting me a new car . was a very nice experience at the car dealership.was a very smooth process.I would advice people to go get there help was a very nice experience at the car dealership.was a very smooth process.I would advice people to go get there help More
I have been a loyal customer of Basil Toyota for many years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service com years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service communications updates while you wait, and they give estimate times for completion of service too. Nice patio to relax while you wait. Basil Toyota is my recommendation. More
I could not be more satisfied with the prompt, courteous and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal staff. More

