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Basil Toyota

Lockport, NY

4.8
547 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 547 reviews

March 11, 2026

Got my dream from them (Dodge challenger). Very friendly people. Best experience I’ve had buying a vehicle. Took care of everything in a couple hours and got to drive car home same day. More

by ghidorah19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole
Mar 16, 2026 -

Basil Toyota responded

We are so happy you found your dream car at Basil! Enjoy!

March 11, 2026

They will not mistreat you. I had northtown tell me service would be covered by warranty and then hit me with a $250 bill for an alignment. More

by Ken K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Mar 16, 2026 -

Basil Toyota responded

Thank you for the 5 stars! Basil will always treat our customers right!

February 21, 2026

Excellent work Had truck ready when they said it would be and was good overall experience. More

by Wpg112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie service advisor, Jeff in parts , Jess Basil, Jen Wisniewski
Feb 24, 2026 -

Basil Toyota responded

Thank you for the kind words!

February 18, 2026

Always a good experience when I go in for Service on my Vehicle. Thanks Basil More

by fczellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Feb 24, 2026 -

Basil Toyota responded

Thank you for being a loyal customer.

January 06, 2026

I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, More

by micheledelgado12653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Jen Wisniewski
Jan 13, 2026 -

Basil Toyota responded

Thank you for being one of Don's loyal customers!

January 04, 2026

This dealership has an excellent waiting lounge with many amenities such as free wifi and free coffee. Staff is friendly and service was prompt. More

by Y B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James McQuade
Jan 13, 2026 -

Basil Toyota responded

We are so glad you enjoyed the wifi and coffee!

December 15, 2025

We had a very positive experience purchasing a new Toyota RAV4 from Basil Toyota. I coordinated much of the process on behalf of my parents, and from start to finish the team was professional, transparent, a More

by uvunrama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Murrell, Mick Colucci
Jan 13, 2026 -

Basil Toyota responded

Thanks for the great review! We are so proud to have Cole as an employee!

October 12, 2025

Mike was very helpful in getting me a new car . was a very nice experience at the car dealership.was a very smooth process.I would advice people to go get there help More

by cherylprest249
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike otwell, Jess Basil, Cassie Soucia, Jen Wisniewski
Oct 17, 2025 -

Basil Toyota responded

Thank you for the kind words about Mike!

September 12, 2025

I have been a loyal customer of Basil Toyota for many years and will continue to be. They have always provided great service and the staff are welcoming, professional and personal. I like the service com More

by Fargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moss, Zach
Sep 12, 2025 -

Basil Toyota responded

Thank you for your kind review!

September 10, 2025

I could not be more satisfied with the prompt, courteous and elite service Dave Hoffman, Matt Vetter, Jim McQuade, Jamie Branch and his staff provide me, continuously. Thanks again Dave and your phenomenal More

by Team Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hoffman
Sep 11, 2025 -

Basil Toyota responded

Thank you for the kind words!

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