Basil Toyota

From start to finish, Basil Toyota service is excellent. Mike O. Is very knowledgeable, supportive, and worked with us throughout the whole process, making sure everything was just right, explaining everyth Mike O. Is very knowledgeable, supportive, and worked with us throughout the whole process, making sure everything was just right, explaining everything each step of the way. Thank you Mike for everything you did to make my purchase easy and smooth and checking all the boxes for me. We also extend our thanks Jamie B. In the Service Center. Again smooth sailing, excellent care and service. Would highly recommend Basil Toyota! More

I am always greeted and taken care of with great care and advised if anything has to be done to my car. I drive from Williamsville to Lockport bc of this quality shown at Basil. advised if anything has to be done to my car. I drive from Williamsville to Lockport bc of this quality shown at Basil. More

I highly recommend Basil Toyota. Both the sales and service department are excellent. Both are professional in all they do. Both the sales and service department are excellent. Both are professional in all they do. More

I enjoy coming here,. I feel my car gets great care. If I had to say anything negative I would have to say I was there for over 2 hours. That seemed a little bit long. But I feel my car gets great care. If I had to say anything negative I would have to say I was there for over 2 hours. That seemed a little bit long. But I feel it is worth it. They do a GREAT JOB! Thank you BASIL! More

Waited much too long for the work that was performed. Poor communication between tech/me Poor communication between tech/me More

I appreciate the service ,and assistance that Basil employees provides. I also appreciate the extra service that they provide employees provides. I also appreciate the extra service that they provide More

Not happy with questionable business practices, concerning pricing and labor rates. Will not recommend this business concerning pricing and labor rates. Will not recommend this business More

Excellent service and I love that video sent by dealership that what they did it dealership that what they did it More

Fantastic dealership have purchased a half a dozen vehicles there very happy you can’t Beat a Toyota very courteous right on time. Only thing I miss is Sundays first come first served .Go there for al vehicles there very happy you can’t Beat a Toyota very courteous right on time. Only thing I miss is Sundays first come first served .Go there for all my service. Great selection of used classics More

Fast service and pleasant staff Nice outdoor waiting area clean bathroom. No complaints from me clean bathroom. No complaints from me More