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Basil Resale Center Transit

Buffalo, NY

not yet
rated
45 Reviews

6868 Transit Rd

Buffalo, NY

14221

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Showing 45 reviews

October 09, 2019

Great service. I has a NY state inspection and oil change done today.. The mechanic noticed a tire was low and repaired it as well. More

by KenC
Recommend Dealer
Yes
Employees Worked With
Charles
Oct 16, 2019 -

Basil Resale Center Transit responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

August 26, 2019

Best car buying experience The salesman Nykeir Thomas was excellent! He was very easy to deal with made the car buying experience very pleasant. He was knowledgeable, friendly a More

by Jasmine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nykeir Thomas and tom golimbek
Sep 04, 2019 -

Basil Resale Center Transit responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

July 03, 2019

Oil change and tire rotation Check in was courteous and efficient. Waiting room needs updating especially the worn chairs. Time to complete work was reasonable. Did not try to up- More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not know names
March 29, 2019

Very happy with the car. Extremely happy with the service I have dealt with many new and used car dealerships in both my personal and professional life. Basil resale on Transit Road far out reaches any surrou More

by Mercedes $1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Twardowski
Apr 05, 2019 -

Basil Resale Center Transit responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 12, 2019

Horrible customer services they will not listen to you they gave me a loaner car the broke Down and I they gave it to me empty and all they said is oh well wi More

by Phox28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Basil
Feb 25, 2019 -

Basil Resale Center Transit responded

We're disappointed to hear of the negative experience you had at our location. Our management would really like to speak with you more regarding this matter. Please reach out to us at basilcares@basilresaletransit.com to further discuss your visit.

November 18, 2018

lemon to lemonade I am making an amends to my review, seeming that Dealership has made amends to me. It is not easy to buy or sell used vehicles. I must say that I hav More

by newowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara, Tom in finance, Ryan in service//John,Doug manager
Nov 29, 2018 -

Basil Resale Center Transit responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2018

VERY POOR EXPERIENCE Worried more about their monthly profits then their customers.\ Never addressed or called back on issues that I had with the truck. When they did More

by dweaver11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Basil
Oct 05, 2018 -

Basil Resale Center Transit responded

Hi there, I apologize about your poor experience here. We have escalated this to management take your feedback very seriously. Thank you for taking the time to leave feedback. Feel free to contact us at basilcares@basiltransit.com for any further comments.

September 11, 2018

Larry R Dennis A very special thank you to Sara for all her help she is a special person. Also finance dept very helpful. Also Sara my sales girl did everything she More

by Larry 1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara , Mary ,Tom, Jessica Basil
Sep 18, 2018 -

Basil Resale Center Transit responded

Thanks to YOU! Happy driving!

August 14, 2018

Excellent service!! Top Notch Always!! I always get excellent service at Basil Transit, very friendly, excellent place!! Remodel there is great too! I would highly recommend this dealership More

by Tra3577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Basil
Aug 17, 2018 -

Basil Resale Center Transit responded

Happy driving!

July 22, 2018

Professional and friendly staff. Highly accommodating and supportive staff. Willing to go out of way to work with you to get all your needs. Would recommend Basil Resale Transit to e More

by Mustangman 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Konitzer, Tom Golombek and Cory Williams.
Jul 27, 2018 -

Basil Resale Center Transit responded

Thanks to you! Happy driving!

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