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Basil Resale Center Sheridan

Williamsville, NY

4.4
255 Reviews

4131 Sheridan Drive

Williamsville, NY

14221

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Showing 255 reviews

February 26, 2021

Would have given 5 stars except for our last buying experience. We have purchased 3or4 cars and have always been very happy Ryan in service is fantastic and very helpful. Our last purchase a nice low More

by Troggb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary,Ryan
February 16, 2021

Shout out to ray lee and Todd hammer for getting me into my dream car I will choose basil 💪🏾💪🏾💪🏾 Thank you guys for my challenger More

by Colbertlawrence21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hammar, Ray Baller
February 16, 2021

I gave 4/5 because I think there are room for improvements. Sales reps are very friendly but in their efforts to convince you to buy, they exaggerate things and tend to be less transparent. Their More

by Emmanuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Mazraany
February 05, 2021

Overall wonderful experience with Todd. He worked with me when patience was short and made sure I walked away with the deal I wanted. This was my first time buying a car from a lot and he made the process ea More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
February 01, 2021

Thankyou was not enough for the outstanding service Todd Hammar provided to us, having patience & providing us with a fantastic vehicle for our budget., Completely satisfied!! Theresa Carr in the back was a More

by Happy2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Carr, Todd Hammar
January 29, 2021

Came in for maintenance after Theresa in service performed full check over and found some issues we talked and I decided to look for something néw, Theresa introduced me to salesman Todd hammer. Lon More

by tweetyc1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa carr , Todd Hammar
January 29, 2021

Came in for service did. It but from basil, found some issues a young lady from service recommended to see Jake Groll, excellent conversation great customer service. Felt like I knew the guy for years ve More

by tweetyc1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake groll, Steven Van Schoonhoven
December 29, 2020

Todd got me in the car I wanted for the price I needed. Everyone was friendly and helpful and I never felt pushed into buying. Very transparent terms of sale. More

by amorosokaitlyn
Recommend Dealer
Yes
Employees Worked With
Todd Hammar, Steven Van Schoonhoven
December 16, 2020

What a great service department. Tom, Theresa and Hunter always caring. Highly recommend have purchased numerous vehicles. Thank you as always ready to help. Will control recommend and purchase my vehicle More

by Smarsz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Theresa, Hunter
December 03, 2020

I bought my 2017 Chevy Malibu back in June. It was my first car I was buying on my own. Todd Hammer was my salesman and he was wonderful. He really made my experience a good one. I would highly reccomend More

by amdiebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
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