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Basil Resale Center Sheridan
Williamsville, NY
255 Reviews
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Showing 255 reviews
July 01, 2022
I bought a great used car , but the prep was very sub par . I don't blame all of it on this location , the car came from the O.P. dealer . The car interior was really nasty (big time smokers) head liner , st . I don't blame all of it on this location , the car came from the O.P. dealer . The car interior was really nasty (big time smokers) head liner , steering wheel , shifter ,and more missed . The car had to be towed because the battery was shot ( terminals crusty white ) . Took the car to Nissan for a recall . When they checked the car the cabin filter was nasty , full of dirt , and dead bugs . The engine air filter was really dirty ! I saw all this myself . Like I said the car it's self is a really nice car now , but it came in from Basil O.P. They said everything was checked , and replaced . SOMEONE DROPPED THE BALL ON THIS ONE ! More
by chucklestheclown29
Employees Worked With
Ray Baller
June 20, 2022
Yes it's my fault for accepting the final numbers as I didn't get the car I wanted and the facts and figures on the second deal were not presented until I got to the finance guy. It was light rain and I t didn't get the car I wanted and the facts and figures on the second deal were not presented until I got to the finance guy. It was light rain and I talked myself into a bad deal. Traded in a perfect 2018 ,got a somewhat low trade value.bought a 2021 with no dealer detail ,was promised a full detail at Delta Sonic ,haven't got anything yet.there is damage on the hood to the paint touched up by some 1st grader. In ending should have got all the facts upfront B4 I went to the finance guy,my big mistake . Should of been told my low credit score would make for a bad deal could go on but since I'm a senior citizen I got a bad deal all around and yes I had the final say ,but... More
by Gary
Employees Worked With
Dave O.
May 04, 2022
They helped me get the car I want and I had really good experience at this dealer. experience at this dealer. More
by rahmanisyed4@gmail.com
Employees Worked With
Jess Basil, Patrick Schultz, Sandy McQuestion, Brian Radosky, Dave Neubert, Todd Hammar, Steven Van Schoonhoven , Brandon Mckenzie, Cassie Soucia
December 21, 2021
I have to say it was a very pleasant experience dealing with this Basil Dealership. They were as helpful as they could be and in less than a week I was in the vehicle I wanted as they had to wait for me to with this Basil Dealership. They were as helpful as they could be and in less than a week I was in the vehicle I wanted as they had to wait for me to fund the vehicle..Great Job to all of you and for free lifetime oil changes. That’s a blessing to me! Thank you Steve as you are not on the website yet. More
by louisemj
Employees Worked With
Steve not listed above
December 18, 2021
The sales person Tod and his whole support team and management was very receptive helpful. I love my car and I appreciate how professional and resourceful the Basil team was management was very receptive helpful. I love my car and I appreciate how professional and resourceful the Basil team was More
by Ben
Employees Worked With
Todd Hammar
October 08, 2021
As always, Sarah, Mary and Corey were fantastic to deal with at Basil Resale Transit! No pressure and great atmosphere, 3rd vehicle purchased by our family in 2 years - will be back! with at Basil Resale Transit! No pressure and great atmosphere, 3rd vehicle purchased by our family in 2 years - will be back! More
by tojekmike
Employees Worked With
Sarah Mayle
