Basil Resale Center Sheridan
Williamsville, NY
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I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also ver Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you. More
I loved my experience at basil on Sheridan It was a bit of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience More
Chris was great. He took the time to work through the process with my daughter when buying a car. He guided her into what she could afford and made the process smooth He took the time to work through the process with my daughter when buying a car. He guided her into what she could afford and made the process smooth. More
Most of us have certain expectations when we approach a dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service fo dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service for the automotive industry. I went with a heavy heart to sell my car because of serious medical issues. I was deeply touched with the unparalleled compassion and professionalism I received from Patrick and Justin at Basil resale. These two young gentlemen went above and beyond proficiency; their experience with cars and people is clearly remarkable. The car meant more than transportation to me, and they immediately recognized this. The vehicle was in excellent condition and they quickly realized the loving care displayed, and by understanding the situation, conducted the transaction with the utmost compassion and graciousness. As far as I'm concerned you can search the planet over and never find better people to deal with. Basil resale, Patrick and Justin are among the few rare individuals who still personify "old world customer service." They offered me the highest possible price, came and picked up the car, took care of all the paperwork and delivered a check - right to my home. To say this is rare indeed, is an understatement. I was treated with warmth and respect - unparalleled service in today's business environment. Go see Basil - it doesn't get any better! More
Terrible experience from the day I drove off the lot! Took them 5 months to fix my check engine light. While that was being fixed at the Buick dealership my car was hit on the back bumper. They let me ta Took them 5 months to fix my check engine light. While that was being fixed at the Buick dealership my car was hit on the back bumper. They let me take my car home without telling me. I noticed it that evening went back the next day. They still have not fixed the damage they caused on May 22nd. Now my check engine light just cam on again. More
Service was quick (1 hr total). Had an oil change and NYS inspection. Was told what was needed (not 4 inspection) but no pressure to purchase or add services. Staff is courteous, Had an oil change and NYS inspection. Was told what was needed (not 4 inspection) but no pressure to purchase or add services. Staff is courteous, knowledgeable & friendly. More
Jake and Justin were amazing! ! Justin really took the time to talk to me to see what it was I needed, and wanted in a car! Jake was financial part and he was a rockstar gettin ! Justin really took the time to talk to me to see what it was I needed, and wanted in a car! Jake was financial part and he was a rockstar getting everything approved. Even helping me out a car seat in when my boyfriend disappeared. They made this process so easy! More
Joe Falletta was a great salesman. He was a pleasure to work with. He was patient with us while our insurance company was being difficult. He was a pleasure to work with. He was patient with us while our insurance company was being difficult. More