Basil Resale Center Sheridan

Great service from top to bottom. Thanks for the help in my purchase boys. Very professional service. I will recommend them to everyone I know that is in the market for a vehicle. Thanks for the help in my purchase boys. Very professional service. I will recommend them to everyone I know that is in the market for a vehicle. More

Nothing but the Best Service I wanted to take a minute and review Basil Resale Sheridan. My husband and I just purchased our second vehicle from Reynard. He's absolutely awesome. I wanted to take a minute and review Basil Resale Sheridan. My husband and I just purchased our second vehicle from Reynard. He's absolutely awesome. We appreciate all the hard work and time he put into our deals. He kept us informed every step of the way and got us what we asked for. It's very difficult to find a salesman willing to listen and work for the best deal. I was so impressed I referred Reynard to my sister in-law, who also just bought a new car from him. I highly recommend Basil Resale on Sheridan Dr. More

RUDE AND A WASTE OF MY TIME REAL BAD CUSTOMER SERVICE...JOE SANTALUCIA IS RUDE ARROGANT CONDESCENDING AND WASTE OF TIME I SUGGEST NEVER GOING TO THEM EVER AGAIN THEY LOST NOT ONL REAL BAD CUSTOMER SERVICE...JOE SANTALUCIA IS RUDE ARROGANT CONDESCENDING AND WASTE OF TIME I SUGGEST NEVER GOING TO THEM EVER AGAIN THEY LOST NOT ONLY 1 SALE BUT 2... More

Basil family is amazing My experience with Basil was amazing. We were turned down by so many dealerships I can't count. When we went to Basil I was told that our credit is th My experience with Basil was amazing. We were turned down by so many dealerships I can't count. When we went to Basil I was told that our credit is the reason nobody could help us (credit 490) but I found out that Basil is a family owned business with different locations owned by the 6 basil brothers. They sent me to Basil resale on Sharadin in Williamsville NY. I was told to meet with Ray , I went to meet with Ray and yes he is a sales man but he is honest and a nice guy who just wants to help people with their individual needs so I explained my husband is gone all day and I had no way to get my two young kids to school which was starting in one week. He listened , then introduced me to the owner John who is a genuine good person. They found me the perfect family car and gave me an amazing deal bassed off of my income on what I could afford. They never tried to over sell me and were never pushy at all. I would recommend Basil resale or any of the other Basil dealerships to my friends and family in an instant . More

Horrible This dealership is there to take advantage of you. They do not stand behind their sales or their service! I would not recommend them. I can not even t This dealership is there to take advantage of you. They do not stand behind their sales or their service! I would not recommend them. I can not even tell you how many times I have been back to have my vehicle services. The problem was fixed I was told and within less then 24hrs the check engine light was back on called again and was told oh we can't do anything today we close at 4. Not according to your website. More

Phenomenal Service. I recently purchased a vehicle from Basil and heard ups and downs like anywhere else. I decided as always to make my own decision and I can honestly s I recently purchased a vehicle from Basil and heard ups and downs like anywhere else. I decided as always to make my own decision and I can honestly say this place is nothing but ups. Glad I chose Basil Resale. Won't be going anywhere else. More

Great Dealer We recently bought our third car from Basil Resale. From our first to our third car we were unsure of exactly what we were looking for. We went in t We recently bought our third car from Basil Resale. From our first to our third car we were unsure of exactly what we were looking for. We went in to talk with them about what exactly our needs were. They spent so much time with us to help us decide what was best for us. The first two cars were for our children and safety was our main concern. They helped us pick out 2 great safe cars. Never did they try to sell us something that we did not need or want. When we walked through the lot we were never harassed by high pressured sales people. They came out and asked us if they can help, then gave us room to look on our own. Everyone from the sales personnel to the finance personnel was professional. They make the whole process very easy and stress free. We will continue to go through Basil Resale in the future and highly recommend them to our friends and family. It is refreshing to do business with such a reputable and professional company. Their service far exceeded our expectations. More

Horrible ...crooked lying dealership I went here to get a minivan the one I originally seen online was at another location so he showed me a 2008 caravan that was the exact same one ... I went here to get a minivan the one I originally seen online was at another location so he showed me a 2008 caravan that was the exact same one ... So I purchased it and the next day I finally drove it it was shaking in the pedals took it in for service ...had a bad sway bar....and a bent rod that they have been waiting for the part to come in 3 weeks later still nothing...now I have dash lights on for abs esp/bas and traction and I believe the transmission is going bcuz the car keeps jerking when I give gas and get speed....all in all they suck I want my money back and I'm getting a lawyer I've owned this van for a lil over a month put a 4000$ downpaeny and just made my first 300$ payment....you guys are crooked I shoulda known better More

Buyer beware!! Scam artists They are rude and don't care if the vehicle has problems the day of purchase. Once those papers are signed its your problem. Horrible customer service They are rude and don't care if the vehicle has problems the day of purchase. Once those papers are signed its your problem. Horrible customer service and rude GM.(DOUG) Calls you a xxxxx under his breath when the vehicle has 15 problems in a 2 month span. And has the audacity to call you the rude one. NO SIR YOU ARE! You sell broken lemon vehicles and don't care!!! Bunch of liars and conartists! More

Best experience ive ever had. My wife and I came in to purchase a Jeep Wrangler when we got to the dealership we were greeted by ray he was very friendly and knew all the informati My wife and I came in to purchase a Jeep Wrangler when we got to the dealership we were greeted by ray he was very friendly and knew all the information we asked about the truck. It took us about a hour from driving and talking with Chris in finance. This was a great no hassle purchased. More