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Basil Resale Center Sheridan
Williamsville, NY
255 Reviews
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Showing 255 reviews
July 30, 2018
THE BEST IN PROMPT SERVICE- THE BEST OF SERVICE, THEY EXPLAIN PROBLEM AND FULL COST BEFORE REPAIRS, MOST IMPORTANT THEY STAND BEHIND THE REPAIRS PERFORMED. THANK YOU BASIL. SER THE BEST OF SERVICE, THEY EXPLAIN PROBLEM AND FULL COST BEFORE REPAIRS, MOST IMPORTANT THEY STAND BEHIND THE REPAIRS PERFORMED. THANK YOU BASIL. SERVICE DEPT. More
by ALLENFREE04
Verified CustomerEmployees Worked With
SALES/USED CAR BUYER-DAVID E. O'DONOGHUE / SERVICE ADVISOR-TOMMY MERTZ / THERESA L. CARR
July 30, 2018
Friendly service The service department is friendly and understanding when you come in with a issue on your vehicle and try’s to get to the bottom of it as soon as pos The service department is friendly and understanding when you come in with a issue on your vehicle and try’s to get to the bottom of it as soon as possible. More
by kc9969
Employees Worked With
Jess Basil, Patrick Schultz
July 27, 2018
Awesomeness I had the best salesman ever fast and easy, no pressure, just awesome focus and attention to my every need!! I recommend David Neu to all !!!! I had the best salesman ever fast and easy, no pressure, just awesome focus and attention to my every need!! I recommend David Neu to all !!!! More
by Team9397
Employees Worked With
Patrick Schultz
July 27, 2018
3 visits and 3 great cars ! On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great purchases. The salesman Tony Dye went the extra mile to help.From the time you walk in the door you feel welcome Thanks again to every employee in the building ! More
by SR300
Employees Worked With
Scott did an excellent job also 5 stars !, Patrick Schultz, Tony Dye
July 23, 2018
Personable, friendly, knowledgeable My experiences at Basil Resale have been pleasant, affordable and informational. I have received information to assist me is increasing my credit rati My experiences at Basil Resale have been pleasant, affordable and informational. I have received information to assist me is increasing my credit rating and what to look for in purchasing my next vehicle. More
by KARENDOWENS
Employees Worked With
Service, Joe Santalucia
July 23, 2018
Great Service Everyone at Basil has always been professional at all times great employees. Everyone is kind and Curtis. Always trying make sure customer get good de Everyone at Basil has always been professional at all times great employees. Everyone is kind and Curtis. Always trying make sure customer get good deals. More
by SS_WILLIAMS
Employees Worked With
Patrick Schultz, Tony Dye
July 23, 2018
Last minute hero Waited until the last day to get my car inspected and serviced, Walked in unannounced on a Saturday Morning, and was told there would be a wait. . . a Waited until the last day to get my car inspected and serviced, Walked in unannounced on a Saturday Morning, and was told there would be a wait. . . and there was, but the service department took care of me and I was in and out in about an hour. . . Much better than if I had tried any other inspection station. . . Plus I purchased this car from BRS and they know me and my car. . . none of this headlamp adjustment or you have a brake light out. . .Thank you very much More
by JRKRETZ1
Employees Worked With
Service department!
July 23, 2018
Great! Hade a oil change took great care of me. Got me in and out in a short period of time. They treat me great every time I get service. Hade a oil change took great care of me. Got me in and out in a short period of time. They treat me great every time I get service. More
by T5MARTIN
Employees Worked With
Joe Santalucia
July 23, 2018
Amazing Experience at Basil Resale Center! My experience at Basil Resale Center was a great one. John Lombardi was very helpful with my entire process and experience. From helping me choose my My experience at Basil Resale Center was a great one. John Lombardi was very helpful with my entire process and experience. From helping me choose my vehicle (one that I love!) to answering all of my questions he couldn’t of been more helpful and kind. I highly recommend anyone to go to this dealership and to ask for John! More
by cvelocci21
Employees Worked With
John Lombardi , Ray Baller
July 23, 2018
I wouldnt give my enemy their number I bought a truck from them the engine went 9 months later .they have had the truck since December of 2017 saying they are fixing it. After 8 months th I bought a truck from them the engine went 9 months later .they have had the truck since December of 2017 saying they are fixing it. After 8 months they are still telling me they are doing everything they can but I don't have a vehicle.i had to get a lawyer.but they still want me to make payments.they are rude the hang up on you when you call. More
by KIZZIE2SWEET
Employees Worked With
Kevin in service,Dave in leasing,and manager of basil, Ray Baller
