Basil Resale Center Sheridan
Williamsville, NY
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Friendly and efficient I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my n I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my needs and budget and did it quite well. More
Overall very pleased. The 2010 Impala I bought from them in 2011 has been the most reliable car I've ever had. They seem to have done a good job with their free oil changes The 2010 Impala I bought from them in 2011 has been the most reliable car I've ever had. They seem to have done a good job with their free oil changes I've been getting over the years, tho I think they could be a little faster. All employees did a good all around job. More
Poor customer experience Bought car in March. Dealer tried to add extended warranty package to my loan. Didn't think I would notice the added cost. Balked at furnishing cyber Bought car in March. Dealer tried to add extended warranty package to my loan. Didn't think I would notice the added cost. Balked at furnishing cyber sale discount despite advertising it applied to all sales that weekend period. Took five months to arrange for a loaner car for service work that was promised to correct deficiencies found at vehicle delivery. Loaner car is '09 with 145k miles and in poor condition. Just a bad experience all the way around. More
GMC Sierra This dealership has helped me both my Jeep and now my gmc I would send people to them all the time they are wonderful people This dealership has helped me both my Jeep and now my gmc I would send people to them all the time they are wonderful people More
Great experince!! My husband and I received great customer service! They worked with us to stay within our budget and we did not feel pressured into buying something we My husband and I received great customer service! They worked with us to stay within our budget and we did not feel pressured into buying something we didn't want. Our salesman Ray Baller was excellent and worked to get us a great deal. We will definitely be back again and will be referring family and friends!! More
oil change Staff was very friendly, efficient & rechecked vehicle to make sure it was update in the system before I went to car. Thank you very much. Staff was very friendly, efficient & rechecked vehicle to make sure it was update in the system before I went to car. Thank you very much. More
Great friendly service My husband and I went to Basil looking for an affordable previously loved vehicle. We were instantly met by a very nice salesman who worked with us, a My husband and I went to Basil looking for an affordable previously loved vehicle. We were instantly met by a very nice salesman who worked with us, and our budget, to put us in the best possible ride for our money! It was such a smooth, easy, stress-free transaction. I would highly recommend them to anyone who is looking for a used car! More
Fast professional and polite. Since the purchase of my vehicle I've returned for free oil changes and annual warranty inspection. Each experience was pleasant and I did not h Since the purchase of my vehicle I've returned for free oil changes and annual warranty inspection. Each experience was pleasant and I did not have to wait around all day. I have not had any problems todate. More
It has been awesome. Ray Bella has bent over backwards for my Grandson on replacing in his vehicle. He is friendly, kind, knowledgeable and caring. The finance associate w Ray Bella has bent over backwards for my Grandson on replacing in his vehicle. He is friendly, kind, knowledgeable and caring. The finance associate was very kind and helpful to my grandson also. That is why I brought my sister back to Ray when she was looking for a used car. I cannot say enough about how wonderful Ray Bella and your dealership is! Keep up the great work. More
Awesome! The customer service was outstanding. The car salesman Ray Lee Baller was very knowledgeable of the cars and he introduced me and my wife to a afforda The customer service was outstanding. The car salesman Ray Lee Baller was very knowledgeable of the cars and he introduced me and my wife to a affordable car. Buying the car was easy and didn't take long at all. It was a great experience. More