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Basil Resale Center Sheridan

Williamsville, NY

4.4
255 Reviews

4131 Sheridan Drive

Williamsville, NY

14221

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Showing 255 reviews

August 15, 2018

Friendly and efficient I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my n More

by bullno53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dye
Aug 17, 2018 -

Basil Resale Center Sheridan responded

We're so glad to hear it! Happy driving!

August 10, 2018

Overall very pleased. The 2010 Impala I bought from them in 2011 has been the most reliable car I've ever had. They seem to have done a good job with their free oil changes More

by chemjazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy McQuestion
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Thanks to you! We're so glad to hear it!

August 10, 2018

Poor customer experience Bought car in March. Dealer tried to add extended warranty package to my loan. Didn't think I would notice the added cost. Balked at furnishing cyber More

by pjccpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Odonoghue
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Hi there, we're sorry to hear about the negative experience you had here. We are looking into this and I have passed your review onto management. Thank you.

August 10, 2018

GMC Sierra This dealership has helped me both my Jeep and now my gmc I would send people to them all the time they are wonderful people More

by Mamagirls2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz, Sandy McQuestion, Todd Hammar
Aug 17, 2018 -

Basil Resale Center Sheridan responded

We appreciate your continued support!

August 09, 2018

Great experince!! My husband and I received great customer service! They worked with us to stay within our budget and we did not feel pressured into buying something we More

by SALJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz, Ray Baller
Aug 17, 2018 -

Basil Resale Center Sheridan responded

We're so happy to hear it! Happy driving!

August 08, 2018

oil change Staff was very friendly, efficient & rechecked vehicle to make sure it was update in the system before I went to car. Thank you very much. More

by nanclead43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Happy to hear it! Welcome to the family!

August 06, 2018

Great friendly service My husband and I went to Basil looking for an affordable previously loved vehicle. We were instantly met by a very nice salesman who worked with us, a More

by Janicepinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Aug 17, 2018 -

Basil Resale Center Sheridan responded

We appreciate your kind review! Happy driving

August 02, 2018

Fast professional and polite. Since the purchase of my vehicle I've returned for free oil changes and annual warranty inspection. Each experience was pleasant and I did not h More

by DIVABUTTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Welcome to the family!

August 02, 2018

It has been awesome. Ray Bella has bent over backwards for my Grandson on replacing in his vehicle. He is friendly, kind, knowledgeable and caring. The finance associate w More

by Paulette123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Aug 17, 2018 -

Basil Resale Center Sheridan responded

We're so happy to hear it! Happy driving!

August 01, 2018

Awesome! The customer service was outstanding. The car salesman Ray Lee Baller was very knowledgeable of the cars and he introduced me and my wife to a afforda More

by C.hardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Aug 17, 2018 -

Basil Resale Center Sheridan responded

We're so happy to hear it!

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