Basil Resale Center Sheridan
Williamsville, NY
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Positive service experience will keep people coming back! The service department at Basil Resale( Sheridan Dr. ) has been terrific! I have dealt basically with Tom at the service desk. He is always very co The service department at Basil Resale( Sheridan Dr. ) has been terrific! I have dealt basically with Tom at the service desk. He is always very courteous and welcoming . Tom does not hesitate to "bend over backwards" to work with my schedule and patiently answers any questions I have (to help me to understand the "ins and outs" of my "new to me" Cadillac). Basil is lucky to have him as part of their "team" ! (and "NO" I am not his mother) More
Great service Fast service , great used car dealership, free oil changes for life a plus. Scheduling was quick, easy, with conveinient times. At time of appt. I was Fast service , great used car dealership, free oil changes for life a plus. Scheduling was quick, easy, with conveinient times. At time of appt. I was asked if I would like a free vehicle appraisal, and said “yes”, but I don’ t believe it was performed,. After oil change I needed to leave so I don’t know if appraisal was ever performed. More
VIP Treatment I had a great experience buying from basil resale Sheridan. As soon as I pulled in, Brian was ready with the car I wanted to test drive. Talk to your I had a great experience buying from basil resale Sheridan. As soon as I pulled in, Brian was ready with the car I wanted to test drive. Talk to your sales person, tell them your budget and they will do their due diligence to make sure they get you a great deal. I’ve been driving my new fusion for a couple days now, and I absolutely love it. Thanks to everyone for making my first car buying experience a great one. More
Efficient, polite, timely Since I have been a customer for a number of years, I have always been pleased with the service and attention I have received. I have purchased 3 car Since I have been a customer for a number of years, I have always been pleased with the service and attention I have received. I have purchased 3 cars from Basil and have not been disappointed in the life of the cars or the ways that Basil has handled the lifetime oil changes, etc. I have been treated professionally and with respect always. More
Five stars. I would recommend Basil resale to everyone!!! I love my new car, and my experience there was nothing least than I expected. Ray exceeded past my expec I would recommend Basil resale to everyone!!! I love my new car, and my experience there was nothing least than I expected. Ray exceeded past my expectations.. More
Tom always makes my service great My car was fixed, they provided me a loaner vehicle, Tom always takes good care of me.always prompt and courteous, very good service at basil My car was fixed, they provided me a loaner vehicle, Tom always takes good care of me.always prompt and courteous, very good service at basil More
No issues I have had no issues with sales or service. They have been receptive when there was an issue. Good customer service each time I was there. I have had no issues with sales or service. They have been receptive when there was an issue. Good customer service each time I was there. More
This is the way to buy a truck. Todd was an excellent representative of your Company. The vehicle was waiting for me. It was clean. The deal was low pressure and the staff was prof Todd was an excellent representative of your Company. The vehicle was waiting for me. It was clean. The deal was low pressure and the staff was professional. More
Super service I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No r I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No regrets or problems whatsoever. More
Above and Beyond Todd and Ray went above and beyond to get me into a newer car. They listened to my needs and worked with me on securing a car to meet my specification Todd and Ray went above and beyond to get me into a newer car. They listened to my needs and worked with me on securing a car to meet my specifications. I have purchased several cars from Basil Resale Sheridan and will continue to do so because of service like this. Highly recommended. More