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Basil Resale Center Sheridan

Williamsville, NY

4.4
255 Reviews

4131 Sheridan Drive

Williamsville, NY

14221

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Showing 255 reviews

August 28, 2018

Positive service experience will keep people coming back! The service department at Basil Resale( Sheridan Dr. ) has been terrific! I have dealt basically with Tom at the service desk. He is always very co More

by gsmpsn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom at the desk in service department.
Sep 10, 2018 -

Basil Resale Center Sheridan responded

We're so glad to hear! Happy driving!

August 27, 2018

Great service Fast service , great used car dealership, free oil changes for life a plus. Scheduling was quick, easy, with conveinient times. At time of appt. I was More

by FMD317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of guy at service desk, I was their for oil change only.
Sep 10, 2018 -

Basil Resale Center Sheridan responded

Hi there, thank you for the review and the feedback. We will look into this. Thank you!

August 25, 2018

VIP Treatment I had a great experience buying from basil resale Sheridan. As soon as I pulled in, Brian was ready with the car I wanted to test drive. Talk to your More

by Rorymichael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Radosky
Sep 10, 2018 -

Basil Resale Center Sheridan responded

We're so glad you love your new Fusion!! Welcome to the family!

August 24, 2018

Efficient, polite, timely Since I have been a customer for a number of years, I have always been pleased with the service and attention I have received. I have purchased 3 car More

by rich120349
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry not good with remembering names.
Sep 10, 2018 -

Basil Resale Center Sheridan responded

We're so glad to hear that, thank you for putting your trust in us!

August 24, 2018

Five stars. I would recommend Basil resale to everyone!!! I love my new car, and my experience there was nothing least than I expected. Ray exceeded past my expec More

by Jhamara0514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Aug 24, 2018 -

Basil Resale Center Sheridan responded

We appreciate your enthusiastic endorsement! Happy driving to you!

August 23, 2018

Tom always makes my service great My car was fixed, they provided me a loaner vehicle, Tom always takes good care of me.always prompt and courteous, very good service at basil More

by dross62964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom mertz
Aug 24, 2018 -

Basil Resale Center Sheridan responded

Cheers to you! Welcome to the family!

August 21, 2018

No issues I have had no issues with sales or service. They have been receptive when there was an issue. Good customer service each time I was there. More

by boomdog10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Baller
Aug 24, 2018 -

Basil Resale Center Sheridan responded

We're so glad to hear it! Thank you!

August 16, 2018

This is the way to buy a truck. Todd was an excellent representative of your Company. The vehicle was waiting for me. It was clean. The deal was low pressure and the staff was prof More

by Skirungolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz, Todd Hammar
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Thanks for the kind review! We're so glad to hear it!

August 15, 2018

Super service I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No r More

by rickding2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Dye
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Happy to hear it! Welcome to the family!

August 15, 2018

Above and Beyond Todd and Ray went above and beyond to get me into a newer car. They listened to my needs and worked with me on securing a car to meet my specification More

by Fusionduo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neena, Todd Hammar, Ray Baller
Aug 17, 2018 -

Basil Resale Center Sheridan responded

Thanks to you! Happy driving!

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