Basil Resale Center Sheridan

Excellent ! I was able to get in quick even without an appointment. They are always nice to me and I appreciate that very much. Thank You. I was able to get in quick even without an appointment. They are always nice to me and I appreciate that very much. Thank You. More

Constant problems Not only have I had numerous problems with my vehicle since purchasing it less than two years ago, but the service department has been little to no he Not only have I had numerous problems with my vehicle since purchasing it less than two years ago, but the service department has been little to no help. More

Lemon truck I bought I bought a ram 1500 from this dealer after one month I started to have transmission and computer promblems I brought it to the shop more then ten t I bought a ram 1500 from this dealer after one month I started to have transmission and computer promblems I brought it to the shop more then ten times they told me it was a lemon and the only thing they could do is place it on the auction. So what do I do, I sold it back to them and took a 4000 dollar loss. They said they did not even want the truck and they were not making no money on the deal. They lied they did not place this truck on the auction they put it on there lot and there many a ton of money on me. The bad thing is this truck is not fixed and there going to give this problem to someone elase. Be carful stay away from this truck. It’s a white ram with a rambar and black strip on it. Trust me stay away More

Horrible Service - Need learning! Experience was horrible. Do not recommend. Had issues with every single action to get a new vehicle after my total loss on the previous one finance by Experience was horrible. Do not recommend. Had issues with every single action to get a new vehicle after my total loss on the previous one finance by this same dealer, to find out everything was Basil’s mistake. Second guessing of keeping the new vehicle. More

I am the wife who brought car in for service. Horrible customer service. Lack of communication. Lack of concern for customer needs. Insensitive! Unfriendly. Brought car in at 8am was told w Horrible customer service. Lack of communication. Lack of concern for customer needs. Insensitive! Unfriendly. Brought car in at 8am was told would take few hours was provided transportation home....was contacted end of day that car was ready for pickup...they told me transportation pickup ended at 4pm among other things.....smh..FRUSTRATED!! Who knew😱 More

Awesome Always a pleasure going into Basil everyone.is very friendly and helpful. Always willing to help with any questions. Everyone looks happy to be there. Always a pleasure going into Basil everyone.is very friendly and helpful. Always willing to help with any questions. Everyone looks happy to be there. More

Basil resale on sheridan is great overall The wait time on my oil change was quick the staff was great the only problem I had was there were no more Coffee Lol The wait time on my oil change was quick the staff was great the only problem I had was there were no more Coffee Lol More

Best car salesman ever!!! Brian R. gave me the best experience with buying this vehicle. You can tell he genuinely cares about the customer and not about his commission check!! Brian R. gave me the best experience with buying this vehicle. You can tell he genuinely cares about the customer and not about his commission check!! This is the type of service people like and he needs a raise!! Again thanks Brian I will be sending a lot of family your way!!! More

Great service Brought my car in for service. The service team was great constantly updating me on the status of my vehicle, and ensuring all my needs were met in a Brought my car in for service. The service team was great constantly updating me on the status of my vehicle, and ensuring all my needs were met in a timely manner. More