Back

Basil Fredonia Chevrolet Buick

Fredonia, NY

4.5
47 Reviews

212 E Main St

Fredonia, NY

14063

Directions

By Type

Showing 47 reviews

June 17, 2020

I took the car in Monday morning and they carefully listened to my problems and had the car finished on Tuesday. Excellent service and all done to perfection. More

by Lou
Recommend Dealer
Yes
Employees Worked With
Jeff and the service dept.
May 21, 2020

Jeff was great. Very good service.Big difference from Jeff was great. Very good service. Big difference from Florida dealership! All the dealer people were pleasent and very professional. I would con More

by Tmartin4581
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jun 08, 2020 -

Basil Fredonia Chevrolet Buick responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

December 30, 2019

I'm very satisfied with Christian Pelenda,he help me a lot,he s very nice to people. I will tell everyone about my good experience thank you More

by Mtgryczman
Recommend Dealer
Yes
Employees Worked With
Christian Pelenda
December 19, 2019

Was able to get same day service, I needed an oil change and they got me in the same day. Took me right on time and I was out the door quickly More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Chevier, Jess Basil
Dec 23, 2019 -

Basil Fredonia Chevrolet Buick responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

November 29, 2019

Dishonest advertising. Dealer would not honor advertisement on its own website. People did not prioritize or take serious any thing I asked for or wanted. Financial department made considerable More

by jonbliga23
Recommend Dealer
No
Employees Worked With
Jess Basil, Cassie Soucia
Dec 23, 2019 -

Basil Fredonia Chevrolet Buick responded

Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.

September 04, 2019

The Best Nate listened to what I wanted and made it happen. I’m very pleased. I will recommend Nate and your Buick dealership to anyone looking to lease or buy More

by Della
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Cammarano and James Griffin
Oct 02, 2019 -

Basil Fredonia Chevrolet Buick responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 19, 2019

Excellent service. I had a flat tire and we are going out of town in the morning. They took me without an appointment and I’m back on the road. Thanks More

by Lou L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 04, 2019 -

Basil Fredonia Chevrolet Buick responded

We know being without a vehicle is a hassle and that's why we try and make getting your vehicle serviced with us as easy as possible. We're so happy that we could get your vehicle fixed and get you back on the road so quickly! We look forward to helping you out in the future!

July 17, 2019

Rear alignment repair Replace upper control arms with adjustable arms , replaced left rear wheel bearing and align vehicle. Repairs done in an efficient manner with quality More

by Car Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager Casey, Brad service writer, and Jimmy the technician
Sep 04, 2019 -

Basil Fredonia Chevrolet Buick responded

Thank you for your fantastic feedback and recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.

July 13, 2019

Son’s First Car We had a great experience with all the Basil employees! We were buying my sons first car and it couldn’t have gone better! We left with a great vehicl More

by JM194
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zane
Sep 04, 2019 -

Basil Fredonia Chevrolet Buick responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

July 02, 2019

Outstanding crew Everyone was so pleasant. I’m from Massachusetts, my truck broke down and they fixed it up so fast. Greatly appreciated. They made us feel very welco More

by Jessica78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia