Back

Basil Fredonia Chevrolet Buick

Fredonia, NY

4.5
52 Reviews

212 E Main St

Fredonia, NY

14063

Directions

By Type

Showing 52 reviews

December 10, 2025

I have been dealing with the same sales representative for many years and find him to be honest and sincere making the experience less painful. More

by jcrowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Dec 15, 2025 -

Basil Fredonia Chevrolet Buick responded

We are so glad you enjoy coming back to Basil and working with our staff!

October 15, 2025

Basil has always provided timely, professional service. I've bought or leased five vehicles there and will continue to do so. More

by dbfricke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Oct 17, 2025 -

Basil Fredonia Chevrolet Buick responded

Thank you for the great review!

March 31, 2025

Super friendly. Made it the process of getting an oil change and tire rotation simple. Also was pretty quick with getting the services completed. More

by Sjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Luce
Apr 10, 2025 -

Basil Fredonia Chevrolet Buick responded

Thank you for the great review!

January 08, 2025

did very nice job diagnosing and fixing my car. They did a good Job. thanks More

by flholdridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Jan 13, 2025 -

Basil Fredonia Chevrolet Buick responded

We are glad we were able to provide you with excellent service!

December 13, 2024

Worst dealership in WNY! They sold us a lemon, got their $$$, so now they don’t care about the issues the car has! More

by Kibler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jess Basil, Cassie Soucia
Dec 19, 2024 -

Basil Fredonia Chevrolet Buick responded

We are so sorry you feel this way. Please reach out and our management team is ready to help make things right.

Dec 19, 2024 -

Kibler1 responded

Perhaps someone should return my husbands phone messages, since no one is bothering to.

Feb 27, 2025 -

Kibler1 responded

Oh it’s fine. Today, after how rude JOE BASIL was, we will be spreading the word about how awful Basil is.

August 11, 2024

Never has a problem going there,very helpful answering questions and fixing any problem you have with your vehicle. More

by grayfox20045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in service department , Jess Basil, Cassie Soucia
Aug 12, 2024 -

Basil Fredonia Chevrolet Buick responded

Thank you for the great review!

August 06, 2024

Great place! We have 2 new vehicles in less than 3 months from them! They made the process easier then we have ever had! More

by grisanti3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen, Jess Basil, Cassie Soucia
Aug 12, 2024 -

Basil Fredonia Chevrolet Buick responded

Thank you for the great review! So glad we could assist you with boh purchases!

April 23, 2024

Fantastic Service Department. Work is always done in the time frame expected and they communicate well. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Luce, Jess Basil, Cassie Soucia
Jun 13, 2024 -

Basil Fredonia Chevrolet Buick responded

Thank you for the great review!

December 07, 2023

I purchased a 2021 chevy silverado 1500 on 12-7-2023. sales person was very nice and extremely knowledge on the vehicle he sold to me. took time and went over every detail of everthing inside and ou More

by Bobby B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad St.Clair
April 25, 2023

It was a great experience, start to end. Highly recommended for future purchases. Very professional More

by mtaylor65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Apr 25, 2023 -

Basil Fredonia Chevrolet Buick responded

It’s great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

1
...