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Basil Ford - Service Center
Cheektowaga, NY
328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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328 Reviews of Basil Ford - Service Center
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May 03, 2022
Professional and friendly staff. Worked completed expertly and quickly. Well-appointed waiting area; or, they will ferry you if you need be somewhere else. Worked completed expertly and quickly. Well-appointed waiting area; or, they will ferry you if you need be somewhere else. More
by mjfjr
Employees Worked With
Aaron and José.
April 25, 2022
The service department employees are nice. They will warn you ahead of time if the service will take a while. They make sure that the vehicle is in good working condition. They will warn you ahead of time if the service will take a while. They make sure that the vehicle is in good working condition. More
by Dawnelle
Employees Worked With
Andrew
April 19, 2022
Customer service is paramount Andrew provides that every time I am always impressed with his attention to detail The dealership is well served by his “ambassador of first impressions” attitude time I am always impressed with his attention to detail The dealership is well served by his “ambassador of first impressions” attitude More
by Tom
Employees Worked With
Andrew Kern
April 07, 2022
Easy getting service. Very busy, great customer service in Service area not so much in parts department. All 4 reps on phones took a while to acknowledge me standing at th Very busy, great customer service in Service area not so much in parts department. All 4 reps on phones took a while to acknowledge me standing at their counter. Great shuttle customer service. Easy to get loaner while they had my car. More
by dagmord
Employees Worked With
Jeremy Service handler, Brad Shuttle Driver
