Basil Ford - Service Center

Oil change I was most impressed with the courtesy of the staff and the very efficient manner in which my service was completed. The overall experience rates a 10 I was most impressed with the courtesy of the staff and the very efficient manner in which my service was completed. The overall experience rates a 10. With 10 being the highest rating. More

Great service, quick turn around Went in for service, as it’s the only place I’ll go, it’s fast friendly and a great place to go. Service writer (Scott) was informative and made the e Went in for service, as it’s the only place I’ll go, it’s fast friendly and a great place to go. Service writer (Scott) was informative and made the experience fast and easy More

Love Basil and their employees! I get excellent service every time I bring my vehicle to Basil. They literally give you service with a smile, and it’s convenient. Awesome sales and s I get excellent service every time I bring my vehicle to Basil. They literally give you service with a smile, and it’s convenient. Awesome sales and service! More

Bad Experience. Bought a used2007 Jeep Patriot not quite two years ago. Everytime I go in for routine maintenance there’s always something new wrong. Today went in fo Bought a used2007 Jeep Patriot not quite two years ago. Everytime I go in for routine maintenance there’s always something new wrong. Today went in for check up and 3500 repair bill for “normal wear and tear” tie rods seal leaks plugs etc and apparently warranty expired at 99200 not 1000,000 miles. Said vehicle is unsafe to drive. No answers. More

Excellent service I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staf I had great service. Bob pontrello is very helpful. Very short wait. Cost was reasonable. I would definitely recommend this dealership. Excellent staff and service team. More

Ford escape Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy Kept me updated on everything that was being done to my vehicle even though I did have to be there for 3 hours. Needed new tires but he was not pushy about me buying on that day More

Routine service visit Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never w Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never waited more than a couple of minutes for their attention unless they were busy with other customers since they give me the same courteous attention too. More

Service was great I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik a I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik and reliable. More

My salesperson, Leon Arrington, is always top-notch! Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. More

Great customer service Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! More