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Basil Ford - Service Center

Cheektowaga, NY

4.6
328 Reviews

328 Reviews of Basil Ford - Service Center

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April 16, 2024

Jermey at Basil did everything possible to insure I was a satisfied customer and I would definitely return. More

by twoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermey
Jun 12, 2024 -

Basil Ford responded

Thank you! We are looking forward to your return to Basil!

April 15, 2024

Timely, Courteous & Quick Service. .. I was very pleased. Thanks Again Team of Basil Ford, It was my pleasure. More

by Gwendolynclarke81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicing Associate
Jun 12, 2024 -

Basil Ford responded

Thank you for your kind review! We value your time and glad you were satisfied!

April 05, 2024

Everyone was friendly and nice had to wait a little long but that’s okay More

by Markapril1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Niyonkuru
March 29, 2024

Had minor collision work done here. Car looks as good as new. Finished the job exactly when they said they would! Everything was perfect! More

by astrodad
Recommend Dealer
Yes
Employees Worked With
NA
March 26, 2024

Always greet with a smile, always ready to help. Staff knows their worth . Politeness from all staff More

by deloreslowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
miro chalupka
January 31, 2024

Salesmen are polite and go the extra mile to Help the customer. Work is done well and I can always count on them More

by dschiavone21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 24, 2024

Had some service done on my f-150, Arron and his staff did an excellent job. They are all professional and polite, answering all my questions. Would definitely recommend them! More

by Douglas.rutkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
January 18, 2024

Easy in and out for a New York State Inspection. Barely had time to finish a cup of coffee. Friendly and professional staff, make me confident that my truck is checked over thoroughly. Great job as More

by F-150 Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane Service Advisor
January 09, 2024

Ck in process was quick and easy. Service manager Nicole was efficient and friendly. I did see a lot of new faces, hopefully old service managers are doing well. More

by rowlett2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
January 02, 2024

Awesome job fixing my car when I was not sure what was wrong with it. More

by Nelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron m
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