Basic Auto Sales

Basic Auto Sales Ned and staff have been very courteous and helpful...We have purchased 3 cars from them in the last year. This one is giving us some problems with cut Ned and staff have been very courteous and helpful...We have purchased 3 cars from them in the last year. This one is giving us some problems with cutting off as you drive down the road. Hopefull this will also go well... More

Friendly and efficient The staff at Basic Auto was friendly and very efficient in their sales transaction. Richard Waters, Sales Associate was knowledgeable, energetic and The staff at Basic Auto was friendly and very efficient in their sales transaction. Richard Waters, Sales Associate was knowledgeable, energetic and hard working. I did have two issues with the car... -upon pick up of the vehicle, there appeared a windshield defect (rock chip) that had NOT be present in the actual day of purchase. The staff at Basic did arrange for the chip to be repaired at mys residence in a very timely manner; -the wiperblades on both the driver side and the passenger side "shredded' on the first use in a rainstorm less than a week after I took delivery of the car. The car was inspected and passed in February 2014 and delivery was in April yet the wiper blades were in bad shape. Basic Auto did not replace the blades, though I was way less than the warranted 1,000 miles. The salesman was very respectful but the dealership did not replace. My feeling is that they should have installed new wiper blades. I "missed" the opportunity to check the blades at the driving test but nonetheless I believe that that small fix would go a long way in making a customer feel that they back what they sell. Again, the salesman could NOT have been nicer or more professional but the dealership is watching its bottom line to the detriment of customer satisfaction. A friend riding with me in my "new car" was appalled that the car needed wiper blades and lectured me for not using Luck Chevrolet. I could not defend my position, which was personally disappointing. More

Great place to shop Everyone that works there is great. They are all very kind an never leave you unattended. While whoever is taking care of you is copying papers or d Everyone that works there is great. They are all very kind an never leave you unattended. While whoever is taking care of you is copying papers or doing something else to help you there is always someone there to to keep you company. Wonderful place I recommend it to anyone. Very happy with it More

Staff very friendly, knowledgable, and very professionable. Concern for customer was of the utmost priority. Very considerate towards my wife, who is handicapped. Mr. Hughey ensured I got be professionable. Concern for customer was of the utmost priority. Very considerate towards my wife, who is handicapped. Mr. Hughey ensured I got best financial assistance possible. Mr. Chancey did everything possible to make our purchase as smooth as possible. Continuous communications during and after our purchase. These men are PROFESSIONAL, and I for one am very appreciative of this fact. More

Basic Auto Sales was a very good experience for me. When I first arrived the dealership was very busy, so I didn't get much service. After I asked about a vehicle Kevin Chancey ( Sales and Credit Consultant I first arrived the dealership was very busy, so I didn't get much service. After I asked about a vehicle Kevin Chancey ( Sales and Credit Consultant) continued to help me as much as possible. Kevin and the GM was very helpful in answering any questions, and providing information I needed for the vehicle. The quality of the vehicle was great, it only had two flaws that I could recognize. The two flaws was interior cosmetic damage that could not be repaired, from previous owners. I have had the car for awhile now, and it continues to be everything I wanted plus more. The team at Basic Auto Sales continues to communicate and keep me up to date with everything. They are very helpful, I would defiantly recommend this company to a friend or colleague. More

Returning customer bought my second car from them. Traded in the same van I bought from them 7yrs ago lol. Great customer service. Would recommend them. in the same van I bought from them 7yrs ago lol. Great customer service. Would recommend them. More

I felt really comfortable with this dealership n the help tht Kevin me was awesome, very professional didn't try to push anything on me..will continue to do business here tht Kevin me was awesome, very professional didn't try to push anything on me..will continue to do business here More

I am truly greatful that my car experience with this company was stress free. I explained my situation and they still worked it out and got me into the vehicle I wanted. They cared and I would recomme company was stress free. I explained my situation and they still worked it out and got me into the vehicle I wanted. They cared and I would recommend this company. Thanks! More

I can't begin to say enough good things about the overall service, patience, kindness and professionalism. Not only was Jake very knowledgeable about the vehicle, he actually taught me several import overall service, patience, kindness and professionalism. Not only was Jake very knowledgeable about the vehicle, he actually taught me several important tips on buying used vehicles. He also showed me every "like" vehicle in a 100 mile radius which actually validated that Basic Auto offers the best prices on quality vehicles in the area. The management staff at Basic was fantastic as well, not once did I ever feel like someone was simply trying to sell me a car. Instead, I felt as if they were truly interested in providing solutions for my automobile issues, based on my wants, needs, budget and expectations. Thanks guys for changing the way I feel about buying a vehicle, it truly can be fun! More

Scott was committed to making sure we had a positive car buying experience. He found the car we were looking for, got it tuned up and in shape, and even went as far as to follow up with us several times aft buying experience. He found the car we were looking for, got it tuned up and in shape, and even went as far as to follow up with us several times after the sale, making sure everything was ok and we were happy. The dealership was very committed to a positive experience for us! More