Barton Ford - Service Center

Very efficient, handled issue with my truck quickly, shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process shuttle service was awesome. Was able to make a online appointment on Sunday for following morning. Service rep communicated threw the whole process , no surprises. More

Very pleasant visit. The appointment was in a timely manner. Everyone was so nice and informent.. The appointment was in a timely manner. Everyone was so nice and informent.. More

This is the best dealership we have ever dealt with. Service always done in a timely fashion and the customer service is always great. Service always done in a timely fashion and the customer service is always great. More

I’ve dealt with Barton since 1998 first with a bronco and now a f150. Service staff and sales staff always excellent! now a f150. Service staff and sales staff always excellent! More

An awesome group working the service department. They get your vehicle in and complete the service in a timely manner. They get your vehicle in and complete the service in a timely manner. More

They were very professional from the time I pulled in to the quick service to get me out of there. the quick service to get me out of there. More

Another visit with poor service. Took my vehicle in for service due to issues with acceleration at the end of December. After a week I was informed that a spark plug had to be replac Took my vehicle in for service due to issues with acceleration at the end of December. After a week I was informed that a spark plug had to be replaced. Then was told that the PCM module needed to be replaced. 1month and $2,300 later I get a call that our vehicle is fixed, however, there is now a battery issue and they recommend replacement. Figuring I can replace that myself later I had my wife pick up our vehicle to find out that it won’t start because the battery was dead. (This was not clear during the call and why is my battery dead?). After a nice tech jumps the car My wife drives the car off the lot and the car is jerking on acceleration. Is our vehicle fixed? Clearly not. Calling the manager on Monday. Will update here on what happens. More

Blake at Barton Ford in Suffolk is always very helpful! They were able to squeeze me in for a state inspection the same day and it was done quickly! They are always friendly as well! They were able to squeeze me in for a state inspection the same day and it was done quickly! They are always friendly as well! More

The dealership was very courteous and helpful in taking care of my car’s issue. care of my car’s issue. More

I received outstanding service at Barton Ford in Suffolk, VA. Work began promptly at my appointment time and was completed in a reasonable time. Additionally, their customer service lounge is impressive, a VA. Work began promptly at my appointment time and was completed in a reasonable time. Additionally, their customer service lounge is impressive, and their customer service personnel are true professionals. More