Bart's Car Store - Fort Wayne

I would highly recommend you do not buy anything from this company. Purchased a 2015 Ford Explorer haven’t made first payment and is currently at ford dealer with 3500 in repairs being done called dealer this company. Purchased a 2015 Ford Explorer haven’t made first payment and is currently at ford dealer with 3500 in repairs being done called dealer was told if we helped it would be like us asking you to pay more after you purchased the vehicle. Do not purchase a vehicle from this place they do not back up there product. More

One word is enough to describe their attitude and my experience with them.....the word is HORRIBLE. Never again will I attempt to do any business with them. experience with them.....the word is HORRIBLE. Never again will I attempt to do any business with them. More

Snakes Recently just bought a truck from this dealership. Within a week, it wouldn't start and I had to spend over $1,000 to fix the problem... IN THE FIRST Recently just bought a truck from this dealership. Within a week, it wouldn't start and I had to spend over $1,000 to fix the problem... IN THE FIRST WEEK!!! They say they "inspect" for any mechanical issues but that's far from true. Once it's sold, they could care less about what happens. They are snakes who only want the sale. More

Not an honest sentence came from these people. Snakes in the grass! It was pulling teeth to get them to stand by their word. I would caution anybody against going back here, i know that we will not be. the grass! It was pulling teeth to get them to stand by their word. I would caution anybody against going back here, i know that we will not be. More

Troy helped my family buy our 2 nd car from barts car store. Great cars at great prices! He went above and beyond to find a car that i felt comfortable driving during a hard time in my life. Shortly afte store. Great cars at great prices! He went above and beyond to find a car that i felt comfortable driving during a hard time in my life. Shortly after a very bad accident! Thank you Troy! More

Find another dealership! We purchased a vehicle from them on September 26. Our experience was pleasant, the salesman joked that we wouldn't have an October car payment (this i We purchased a vehicle from them on September 26. Our experience was pleasant, the salesman joked that we wouldn't have an October car payment (this is a lie). However, we were told the car was clean and passed ALL inspections. After leaving the lot we felt a wobble when braking, but thought nothing of it and scheduled a maintenance check. On October 2, we were told the rotors and brakes were severely warped and the car was unsafe to drive. The cost to fix was astronomical. My husband immediately called Bart's and explained to them what was going on. He was told that the rotors and brakes were warped because of his driving. They blamed him and his less than a week ownership of this vehicle! He asked to speak with the manager but was told that he's out every Wednesday and told him to call back the next day. He and I both called multiple times to speak with management or salesman. We were told every time they're unavailable and never heard back. Finally after 2 days later someone returned our calls. On October 8 we were told they would refund not even 25% of our maintenance expenses. Almost 3 weeks later we still have not received the reimbursement. When we called to check we were told the manager went on vacation and must have forgotten to tell someone. We were told someone would call us back but that's never happened. If I knew then what I know now, I never would have walked on their lot. Horrible business practices. More

Not Legal Practices They changed my income numbers to quilify a loan! Aweful dishonest sales crew. Lied on my credit application. They fudged my income numbers. Horrible They changed my income numbers to quilify a loan! Aweful dishonest sales crew. Lied on my credit application. They fudged my income numbers. Horrible behavior on their part. They have a very bad reputation. More

Amazing car buying experience James at Bart's was amazing, so helpful, never felt pressured by him, he was very patient with my many phone calls and messages about when my car woul James at Bart's was amazing, so helpful, never felt pressured by him, he was very patient with my many phone calls and messages about when my car would be here from the auction, as I was specific that I wanted a certain color Cadillac SRX, the paperwork was made extremely easy by their business office, and went very smooth even after business hours. More

Truck Purchase made easy and painless We purchased a used Chevy Truck from Bart's. We worked with Josh and Burke. They did not apply any pressure, but were right there to answer all of o We purchased a used Chevy Truck from Bart's. We worked with Josh and Burke. They did not apply any pressure, but were right there to answer all of our questions. They really made the whole process easy and painless. The Truck we bought was out of Texas and is in really good shape for the year/mileage. More

Don’t waste your time or money here We bought a truck and after found mutilple problems with them including lugnuts missing and studs, as well as the key. Took it in to get fixed and the We bought a truck and after found mutilple problems with them including lugnuts missing and studs, as well as the key. Took it in to get fixed and they only fixed the key they “forgot” about the rest. And would get $100 credit To take it to get it fixed then we would have to pay the rest. Do not waste your time or money here. More