Barrett Motor Cars
San Antonio, TX
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59 Reviews of Barrett Motor Cars
I took my Fpace to this dealership for service on the cooling system in September. My experience was the ABSOLUTE WORST service that I've ever had anywhere! First, they bill me $5,000 for repairs, but ne cooling system in September. My experience was the ABSOLUTE WORST service that I've ever had anywhere! First, they bill me $5,000 for repairs, but never would send me the video showing where the leaks/damage was at, after I asked repeatedly to see the video. Then they returned my vehicle to me in terrible condition! It smelled like mildew, my settings had all been changed and my wiper fluid tank had been topped off with a highly corrosive chemical that left damage of deep etching in all my mirror and door trim, from the chemical spray coming from the wipers. When I pointed this out, they tried to say that I had put it in there! I know for a fact that I only had water in that reservoir, because I filled it myself with water the last time it was empty. After I insisted they clean out my reservoir, they attempted to remove the chemical, but it's residue is still leaving bad chemical burns when I spray my wipers. When they returned my vehicle this time, it had a coating of thick dust like it had been driven on a dirt road and under the dust was TAR splattered all over both sides! I had just washed my car the prior evening and this added insult to the injury they already had inflicted! This experience was a literal nightmare and I've never had such horrible service! The service at the Mazda dealership for my backup car has more class than Chris Cotton and whoever is hiring the unskilled laborers that put that in my tank. They should be ashamed for the way I and my vehicle were treated and I will make a point to tell as many people as possible about my experience there. This dealership is deceptive, abusive and corrupt! More
Everyone was very attentive and friendly and helpful during my recent service. The car wash is always a plus. The waiting area is very comfortable and accommodating during my recent service. The car wash is always a plus. The waiting area is very comfortable and accommodating More
Class Act!!! This dealership, Barrett Jaguar, is clean, from the service department to the front door. Exceptional in every way! You definitely feel like family at Barrett. from the service department to the front door. Exceptional in every way! You definitely feel like family at Barrett. More
I always receive exceptional service with Barrett motor cars. They go out of they’re way to ensure the best available appointment times with loaners. My car is always taken care of, comes back washes, and cars. They go out of they’re way to ensure the best available appointment times with loaners. My car is always taken care of, comes back washes, and the staff is the most professional around. 5 roaring cats of 5 More
Exceeded Expectation! First service on my F-Pace and first time visiting this dealership. Everyone was courteous and friendly and service was exceptionally fast. They eve First service on my F-Pace and first time visiting this dealership. Everyone was courteous and friendly and service was exceptionally fast. They even took a few minutes to walk me through some feature on my vehicle I hadn't used before and updated the software to boot! Excited for the next 15k mile visit! More
Excellent service, timely and fixed my car issue with no problems. Had Scheduled appointment and got my car into service area before my allotted time and took service, timely and fixed my car issue with no problems. Had Scheduled appointment and got my car into service area before my allotted time and took very little time to repair my issue More
Annual Service I have own my F-Pace now for three years each year I get it serviced. Really like driving this SUV and now planning to trade for a new one. The servic I have own my F-Pace now for three years each year I get it serviced. Really like driving this SUV and now planning to trade for a new one. The service department has always been excellent for me. More
Always a pleasure. Thanks to Bobby Cruz! The entire service department is great...I just have to get used to the new location! But at least I have a beautiful car to ta Thanks to Bobby Cruz! The entire service department is great...I just have to get used to the new location! But at least I have a beautiful car to take me there! More
A family run place with hot cars and smart techs Beautiful new location near Boerne. Very attentive. No issues whatsoever after several purchases over the years. The Jaguar product is now one of t Beautiful new location near Boerne. Very attentive. No issues whatsoever after several purchases over the years. The Jaguar product is now one of the finest ever, with great attention to interior details and high mileage very fast engines. The V-6 turbo is amazing. The V-8 even more so, I've had both. They've captured the past and made it bulletproof under the investment of Tata. A lesson for all to learn, you can have luxury and power and drive like a spots car in any model. I would have to move to a Bentley to top my XJL, and then bang for the buck would come in to p[ay. The SUV model F-Pace runs and handles like an F type, and may be the best looking in its class. I've had people stop and stare in parking lots and ask about it. More