Baron Nissan

Truecar Experience I went to the Truecar.com website to order a vehicle. Got the price of three places and Baron matched the low price. I ordered the car, arranged every I went to the Truecar.com website to order a vehicle. Got the price of three places and Baron matched the low price. I ordered the car, arranged everything through email and phone calls. Picked up the car - all paperwork, plates, registration, etc. was ready. No hassle, no pressure, just a great experience. Jory, Steve and Satish were great. I have been to other dealers and bought new cars before, but this was the easiest, most professional and least pressured experience. Brittany was great - she arranged all the paperwork, communicated regularly and arranged the pickup. More

Baron Nissan Bad Service Experience Let me begin my review on a positive note. I began my relationship with Baron Nissan the early part of 2014. The dealership I purchased my car from, Let me begin my review on a positive note. I began my relationship with Baron Nissan the early part of 2014. The dealership I purchased my car from, a 2012 Nissan Juke SL is just too far to travel to so after seeing on-line positive reviews for Baron and knowing it is family run, I expected nothing but the best service. I brought my car in for an oil change and a brake system flush. I left with a smile on my face and like so many other positive reviewers I too told friends and family alike how happy I was with the dealership and that it would be the only place that I would be bringing my car too as well as purchasing future Nissan’s from. A few months later there was a recall for the timing chain on my Nissan Juke. I scheduled an appointment and even though I did not purchase the car there, they rescheduled me only one time and provided a free loaner car. I was still a believer and a fan. I dropped my car off on the assigned date and Baron called two days later to pick it up. Way to go Frankie, you’re the man and a very nice man he is. Frank knows my mechanical back ground as well as knowing that I use to work at a dealership years ago so I know the ins and outs pretty well. I am always concerned about recall work because the mechanics are paid at a lower labor rate then they would be for normal services. This is industry known but rarely known by consumers. Technicians i.e. mechanics sometimes will cut corners on their own or be forced to move the process along by the shop foreman or the service department in order to get paying customers in and out sooner and to increase / maintain the profit margins of the dealership. This is a normal practice and if anyone claims it is not, they are lying, period! Knowing this however, most of the A+ dealerships have their shop foreman (top mechanic) review the work to make sure the car is good to go in order to avoid a returned car to the dealership. Returned cars with problems are a nightmare and cost the dealership its reputation if not handled correctly as well as money and lost time to the consumer. With that said, I went to pick my car up and immediately noticed the bumper and right front fender molding were not attached properly. I spoke with Frank and he said no problem, just come back in a couple of hours and it will be taken care of. I returned later that night, and everything looked fine. It was not until later that evening when I turned my lights on that I noticed that my right front fog light was not working. I had a road trip the following day so I called the dealership the first thing that morning. They were having phone problems but eventually I did get a hold of Frank. Since they could not get my car in immediately, I brought the car into the alarm company that originally installed my HID lights. I set up my iPhone and immediately began recording as the bumper was pulled apart. To my surprise, the bumper had not been installed properly, a bracket was broken, the fog light wiring was jammed in the bumper and was arcing against the ballast resistor which caused permanent damage to the light and ballast and could have started a fire. My support of the Baron Service Department just went out the window. If this is the kind of poor workmanship that was performed on my car and could be easily found, what kind of work was done installing my new timing chain, a much harder part to take a look at. I was very concerned, The following day, I sent pictures to Frank of the damage and this is where I became very upset. There was no apology, Frank continued with his friendly demeanor but was more concerned with protecting his mechanic rather than putting my concerns to rest. All he kept saying was: “This guy is a great motor man”! Well all I can say is, I hope so because he does not know the first thing about putting a bumper back on a Nissan Juke! Frank did have a check sent to me to cover the damage to the Fog light but I never did hear back from him again and he did nothing to make me feel better about the experience. This is very sad because the situation could have been handled very differently yielding positive results. I received the follow-up survey and gave the dealership poor marks. Customer service never called but I did receive an automated response saying that Baron was sorry that they did not meet all of my expectations on my last service call. Really guys???? An automated response from this family run business that claims to operate always on the up-in-up. OK, no problem this review is now online and I will take my business elsewhere. Since then, I have had to replace my left fender molding as well due to a crack and two broken clips that were caused by Baron. Do not make a mistake by taking your car here for service.. They may be alright for an oil change but beyond that, I would look elsewhere……………….. More

Nightmare experience I have never cared too much to actually write a review to the places that I visit, whether it's positive or negative. But after being scammed by Baron I have never cared too much to actually write a review to the places that I visit, whether it's positive or negative. But after being scammed by Baron Nissan in Greenvale, I've been more inspired than ever to voice my opinion for others to beware. To start, their customer service is extremely unprofessional and unorganized, Whether your dealing with the ignorant employees of Baron Nissan or the scam artists of Nissan financial, it's all the same! When my lease was up a few months ago I returned my car. I took care of this car while I had it and returned it in great condition. I recently received a phone call from a DEBT COLLECTOR. They stated that I had an outstanding bill for excessive wear and tear on my Altima. The bill was for just under TWO THOUSAND DOLLARS!!! I was furious. I never received a bill, notice or phone call from nissan. I called Baron nissan to seek an explanation. Baron Nissan stated that they could not help me and that I needed to contact nissan financial. She told me to "give them xxxx" and laughed at me. I then contacted nissan financial which led to a four day game of phone tag with a supervisor. After finally speaking with a supervisor she ultimately stated that unless I had pictures of my car and it's condition that I had no grounds to dispute their claim of excess wear and tear. I realize now what a mistake I made by not getting my car inspected before returning it, but I never imagined that I could be scammed like this. I would most definitely NEVER return to Baron Nissan or Nissan and most certainly will not recommend this dealership or company to anyone-BUYER BEWARE More

No pressure, easy to negotiate with and very friendly folks Satish was very easy to work with and negotiating a fair price with him was a surprisingly pleasant experience. He handled the sale in a most profess Satish was very easy to work with and negotiating a fair price with him was a surprisingly pleasant experience. He handled the sale in a most professional manner and delivered my new vehicle on time. Valerie was quite knowledgeable and explained all the paperwork clearly and answered all my questions. She made the actual transaction a quick and easy to understand process. I am very pleased with my purchase from Baron and would definitely recommend them. More

Allison made buying my car an absolute pleasure! I cannot begin to express how terrific the service provided by Allison was. I was referred to Nissan by Costco and Allison made the experience one of I cannot begin to express how terrific the service provided by Allison was. I was referred to Nissan by Costco and Allison made the experience one of the best I have ever had in purchasing a new car. She was professional and warm, and you had a sense she really cared. She answered all questions, was knowledgeable and was ALWAYS THERE - her e-mail response time has to beat all records! Thank you Allison! Rosemary N. More

Great experience. Upfront and honest. Joey K was the most honest, up front car salesman I have ever dealt with. I told him my price range, wasn't pushy, I came back the next day and bought Joey K was the most honest, up front car salesman I have ever dealt with. I told him my price range, wasn't pushy, I came back the next day and bought the car. I would definitely go back again when this lease is up. More

Wonderful buying experience I had a great buying experience at Baron Nissan! They made the entire experience from Test Drive to driving my new vehicle home a pleasure. Everyone k I had a great buying experience at Baron Nissan! They made the entire experience from Test Drive to driving my new vehicle home a pleasure. Everyone knew their job and focused on getting me in the right car at a fair price. More

Asked About Bill of sale a week ago and got hung up once Hey, My name is GanMeng and I'm a 2012 nissan juke owner I got the car from Joe Kurowski 2 years ago. I recently moved to Canada going to stay at le Hey, My name is GanMeng and I'm a 2012 nissan juke owner I got the car from Joe Kurowski 2 years ago. I recently moved to Canada going to stay at least 6 -12 month. My uncle has stage 3 cancer and there is no one here able to look after him so I take at least an year off from school. before I came my friend told me would be easier to drive to Canada but he was wrong turned out that I have to get the temporary import for my vehicle and I had to get so many documents together. I was here for almost a month and only get to see my uncle once because I didn't have a car and was so busy to gathering information I needed. Now I have everything but the bill of sale and I'm trying to be as patience as I can but... you are still too busy to send it to me. Please I'm begging you. I know it's a file from two years ago but I don't know how hard can that be...i really need it today before 11:00 am please check your Baron Nissan for detail of my car and situation or even email me back to gan. mengmeng@gmail.com More

ALLISON IS FANTASTIC I would recommend Allison ANYDAY ! She answered all 40 my emails timeously !!!! She was professional ALL THE WAY ! The price of the car was fantas I would recommend Allison ANYDAY ! She answered all 40 my emails timeously !!!! She was professional ALL THE WAY ! The price of the car was fantastic.. She was friendly, and efficient. Her quality of work was par excellance ! More

QUALITY DEALERSHIP....HEAD AND SHOULDERS ABOVE THE REST! I had an awesome experience at this dealership. I dealt with JORY BARON. In my opinion he is the man! I was referred here by a close friend of mine I had an awesome experience at this dealership. I dealt with JORY BARON. In my opinion he is the man! I was referred here by a close friend of mine that had bought several cars from BARON NISSAN. I gave them an opportunity to earn my business and they did just that. I drove by many NISSAN dealership on my way to this location, but it was totally worth it. They are honest people that do what they say they are going to do. They are a NO BS dealership. I got to the dealership and was met in the parking lot by Jory. He had everything ready as promised. He is man of his word. This was my 3rd lease in 3 years and this was defiantly my best experience thus far. I would recommend this dealership to anyone looking for a NISSAN. BE SURE TO ASK FOR JORY... You won't be disappointed. More