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Baron MINI

Merriam, KS

4.7
211 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 211 reviews

February 01, 2024

My wife and I were able to visit the Mini showroom and meet with a salesperson I one visit. We picked the Mini we wanted and added the features we wanted at the dealership. As our car was built overseas w More

by Skip Fannen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Foell, Samir(??) and Reggie Murray.
Feb 04, 2024 -

Baron MINI responded

It's wonderful to hear about your positive experience. The fact that you were able to pick the Mini you wanted and add features, coupled with the salesperson's helpful, accommodating, and professional assistance, reflects a customer-focused approach. It's great to know that she made you feel important and addressed all your issues and questions sincerely. Safe travels in your Mini, and thank you for choosing us!

Feb 04, 2024 -

Skip Fannen responded

Yes, my wife and I had a fantastic auto buying experience at Baron Mini!

February 01, 2024

Great service and attention to details. I appreciate the personal attention and speedy resolution I experienced. More

by Tdub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarence
Feb 02, 2024 -

Baron MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

Kind, clean, helpful. Oh, I have to write MORE THAN 15 words. Nice people and nice product More

by Tompkins.Madeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Feb 02, 2024 -

Baron MINI responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

Lisa was very helpful and friendly in answering my questions and offering me a test drive so I could make a decision between two vehicles. She was great, especially since the dealership was busy! A+ More

by debra.demars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Foell, Samer Saba, Reginal (Business Office)
Feb 01, 2024 -

Baron MINI responded

Thank you Debra for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 28, 2024

Bill saved me some major cash solving my tire issue. Professional job. Car brakes wel More

by kfunrein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jan 30, 2024 -

Baron MINI responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 27, 2024

Baron has been nothing but outstanding! Their service goes above and beyond my expectations! Thank you for all you do! More

by FIFTHLEMNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Jan 30, 2024 -

Baron MINI responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 25, 2024

The latest Mini is Mini #5. As you can see I have been a Mini customer for a number of years. I have ALWAYS been treated professionally and received the best treatment ever cu More

by amber.f.hawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Samer
Jan 30, 2024 -

Baron MINI responded

Thank you Amber for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

It's great. This is my 5th Mini. Always a great experience. The people there are great!!! More

by amber.f.hawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Samer
Jan 26, 2024 -

Baron MINI responded

We're honored to have you as a loyal customer through five Minis! It's fantastic to hear that you've consistently had great experiences with us. Our team appreciates your kind words, and we look forward to continuing to provide you with excellent service. Thank you for your continued trust and support! Congratulations on Mini number 5!

January 24, 2024

Cold day dead battery accommodated me same day. Great service! Thank you Baron MINI. Cooper. More

by Bobnharsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jan 26, 2024 -

Baron MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 16, 2024

Very poor communication in the Service Department and attention to instructions is missed along with poor response when contacted. More

by jsblackswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 06, 2024 -

Baron MINI responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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