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Baron MINI

Merriam, KS

4.7
211 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 211 reviews

July 16, 2024

I had to have some extensive work repairs done on my Mini this trip and my dealership took good care of me so I could still get my responsibilities done and I really appreciate that, I even got a chance to e More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Jul 18, 2024 -

Baron MINI responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 09, 2024

Good dealership, Stuart Williams was excellent. Good selection of the cars we were looking for. Minimal paperwork was a bonus More

by sawalters05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart from sales. Reggie from finance
Jul 10, 2024 -

Baron MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron MINI. We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2024

They were very fast and efficient and very easy to deal with. I appreciate the time they took on my car. More

by Jkellyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 10, 2024 -

Baron MINI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2024

Easy appointment Courteous Efficient service A pleasure to work with Helpful answering all my questions More

by Sdorssom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 23, 2024 -

Baron MINI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Very helpful and easy to deal with. Will use Baron again. Thanks for the help. More

by Tj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 19, 2024 -

Baron MINI responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

June 18, 2024

Knowledgeable, concern for the customer, pays attention to detail, and most importantly they shoot straight. Felt very comfortable with this purchase. More

by spear62003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Sammy
Jun 19, 2024 -

Baron MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 16, 2024

I bought my mini at the dealership in 2011. The service has always been outstanding! They took care of their own mistake and made it right with my car recently. More

by Kmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 18, 2024 -

Baron MINI responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

Yes, communication with Tarence Jackson was excellent. He made the process good for me and was extremely helpful More

by mannythomas14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarence Jackson
Jun 18, 2024 -

Baron MINI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron MINI! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 31, 2024

They have horrible customer service, on top of the fact that they are not upfront of what the cost is going to be. The girls in the service disk, specially Sara sits around and talks about customers w/ out More

by SFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella Zipf
Jun 18, 2024 -

Baron MINI responded

SFC, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered with our customer service, and I would like to make amends to regain your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Joe Hartigan Service Director jhartigan@baronauto.com

May 16, 2024

I took my 12 y/o mini to Baron Mini for repair. Sarah promptly sent an estimate showing the repair needed, including cost. Service was quick & done right. Sarah kept me informed along the way. She More

by dcarlson280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
May 20, 2024 -

Baron MINI responded

We are glad to hear that Sarah at Baron Mini provided you with such excellent service! She went above and beyond to keep you informed and ensure that your Mini was repaired correctly and promptly. Thank you for sharing your positive experience!

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