Baron MINI
Merriam, KS
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I had to have some extensive work repairs done on my Mini this trip and my dealership took good care of me so I could still get my responsibilities done and I really appreciate that, I even got a chance to e this trip and my dealership took good care of me so I could still get my responsibilities done and I really appreciate that, I even got a chance to experience another style Mini which opened up my eyes to see how much I would like to try another style Mini maybe later on down the line. What I appreciate is the customer service support that I get whenever I need service which is not too often however it is reassuring to me that when I need service I can always count on excellent quality, reliable services and reasonable prices in a reasonable time frame. More
Knowledgeable, concern for the customer, pays attention to detail, and most importantly they shoot straight. Felt very comfortable with this purchase. to detail, and most importantly they shoot straight. Felt very comfortable with this purchase. More
I bought my mini at the dealership in 2011. The service has always been outstanding! They took care of their own mistake and made it right with my car recently. The service has always been outstanding! They took care of their own mistake and made it right with my car recently. More
They have horrible customer service, on top of the fact that they are not upfront of what the cost is going to be. The girls in the service disk, specially Sara sits around and talks about customers w/ out that they are not upfront of what the cost is going to be. The girls in the service disk, specially Sara sits around and talks about customers w/ out a care in the world. They barely answer the phone and when they do, leave the customer waiting on the phone for a long time while they eat their breakfast. More
I took my 12 y/o mini to Baron Mini for repair. Sarah promptly sent an estimate showing the repair needed, including cost. Service was quick & done right. Sarah kept me informed along the way. She Sarah promptly sent an estimate showing the repair needed, including cost. Service was quick & done right. Sarah kept me informed along the way. She represented Baron excellently to this client. Keep her. Please. More