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Baron MINI
Merriam, KS
270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 270 reviews
June 15, 2022
Found a vehicle online at a great price. However, after filling out an application (hard credit inquiry), giving all my information and spending hours in the process, Baron Mini in Merriam, However, after filling out an application (hard credit inquiry), giving all my information and spending hours in the process, Baron Mini in Merriam, KS decided that they were NOT going to honor the advertised price. If this is the kind of service one can expect from Baron Mini, I advise consumers to go elsewhere. More
by ManWithoutARide
Employees Worked With
Rayan Awad
May 18, 2021
Do not buy from them. Purchased a Mini Cooper that the salesperson said was a demo car and that was the reason why price was reduced. Found out after trying to sell it, it was wrecked and on the CarFax o salesperson said was a demo car and that was the reason why price was reduced. Found out after trying to sell it, it was wrecked and on the CarFax on 6-6-2020 and we purchased on 6-10-20 and nothing was mentioned about it being wrecked. Tried to return it since they didn't disclose it being wrecked and the would take it back, but not so nothing was owed. Ethical reasons that they don't have, they shouldn't have taken advantage of 80+ year old people and should have made it right by taking the car back and not owing anything. All they care about is the mighty dollar!! More
by Jeff911
Employees Worked With
Sales Manager Eli
July 30, 2020
With a global pandemic going on they put me in the filthiest car I’ve ever had to drive, from mud, dirt, leaves, food crumbs and dog hair, the seats and dash had sticky spots all over, it even had spi filthiest car I’ve ever had to drive, from mud, dirt, leaves, food crumbs and dog hair, the seats and dash had sticky spots all over, it even had spiders! They wanted two full days to do routine maintenance and put a new set of tires on, can’t they do time management? Not my first time for service with this dealership, they always drag things out. I want to be a loyal Mini owner, but dang, it’s like they do not care, sad. More
by rjjdjj
Employees Worked With
Amir Tammehr
December 31, 2019
Excellent Experience for First-Time Mini Owner Had a great experience, both as a first-time Mini buyer but also my first purchase from Baron. The entire process was very friendly, professional, str Had a great experience, both as a first-time Mini buyer but also my first purchase from Baron. The entire process was very friendly, professional, straightforward and no pressure. I got an amazing deal on a car I'll really enjoy. Would gladly do business with Baron again. More
by R Schroeder
Employees Worked With
Lisa Foell, Samer Saba, Michael Matson
November 27, 2018
Excellent Awsome customer service! Very good communication on the service process. Excellent ! Service was fast and always keeps you updated on what's going o Awsome customer service! Very good communication on the service process. Excellent ! Service was fast and always keeps you updated on what's going on! Excellent work Keep it up! More
by RajanL
Employees Worked With
Al Lenzini
November 27, 2018
Second rate service with tricks to compliment My wife took her mini in to have a part replaced (vacuum pump) that was diagnosed earlier as failing (why it wasn’t replaced then I don’t know) and af My wife took her mini in to have a part replaced (vacuum pump) that was diagnosed earlier as failing (why it wasn’t replaced then I don’t know) and after getting the car back it was smoking after she drove it. I looked it over and found oil on top of the engine from the oil change they had done and not cleaned it up. My first thought was that was where it was leaking and where the smoke was coming from so I called Baron and took the car in. The car was smoking again by the time I got it to the shop and it smelled of coolant. after they pressurized the coolant system it was leaking at the thermostat next to the spot where the pump had been replaced (kinda fishy I’d say). After telling Amir how I felt and how Portland OR mini dealer had set such a high bar I was very disappointed in the services my wife was getting and wasn’t to happy that I had to bring the car in myself and babysit this issue to get proper service since they were taking advantage of her. We both talked to the service manager Robert and he agreed after looking I to it that they would replace the thermostat housing for free since it was questionable as to how it was leaking right after the vacuum pump replacement. After getting the car back I was disappointed to notice the oil change sticker was missing now from the last oil change. I am not impressed at all with this dealer and will be looking for another shop to service the mini from now on since this shop has violated my trust and left enough details undone to make me question the quality of their work. More
by Nate
Employees Worked With
Amir and Robert
