Baron MINI

Test drive I had a great experience at baron mini! Took a test drive and was very impressed with the young man I worked with who's name was Seth. He answered all I had a great experience at baron mini! Took a test drive and was very impressed with the young man I worked with who's name was Seth. He answered all of my questions and was very polite. If I do decide to buy that model of car it will definitely be at baron mini. More

Great experience! I went in looking to get some prices on some mini's because I'm considering a purchase in the near future. I wasn't ready to pull the trigger on that I went in looking to get some prices on some mini's because I'm considering a purchase in the near future. I wasn't ready to pull the trigger on that visit, but the sales guy, Seth, was great. He kept it very casual and didn't pressure me to buy anything. Very friendly place will definitely make a trip back. More

Scams with BMW Maintenance Plans! I recently bought a MINI Cooper Clubman at this place and I was trapped into some BMW Maintenance Plan for 6 years 100k. Later I found out that it is I recently bought a MINI Cooper Clubman at this place and I was trapped into some BMW Maintenance Plan for 6 years 100k. Later I found out that it is unnecessary and called them up to cancel. They replied saying it cannot be cancelled. I was not told that this at time of buying the car and they were referring to some page 3 or something. I called BMW customer care and found that they are the bigger scammer who were behind this. When I talked to the representative, she already know about this and was saying there are only 5 states in the entire US can cancel this kind of plans and rest of the states have no option. BMW corporation is so shameless to scam people with these kind of plans. Bottom line is, never ever enroll into any kind of services at time of buying your car. There will be million option later if you really need some services later. Be aware of these kind of scams! More

Not good experience, but they tried to resolve I had a lot of issues with this dealership, but after complaining to the GM he eventually resolved my issues. I was impressed with their desire for a I had a lot of issues with this dealership, but after complaining to the GM he eventually resolved my issues. I was impressed with their desire for a customer to be satisfied and so I changed this from one to three stars. More

stupid mechanics i had to put air in the tire every day it was driven. its obvious that it is losing air, i use a tire pressure gauge to check every time the sensor go i had to put air in the tire every day it was driven. its obvious that it is losing air, i use a tire pressure gauge to check every time the sensor goes off to be sure that it is not one of my tires other than the problematic one. They believed it was a tire pressure sensor issue and did nothing to the tire even though i told them about how much air it was needing. It must be a wheel/rim issue because the tire has no leaks and the tread is still good, i asked for a wheel replacement and they didnt do it More

Service department is non responsive. I've had several service appointments and never had service actually done on the day I scheduled it. Just too busy, the department is non responsive. I've had several service appointments and never had service actually done on the day I scheduled it. Just too busy, they couldn't get to it. Not to mention they did not do the service that was asked for until I reminded them they were looking at the wrong thing. Also for 1 service appointment they fixed what they said was causing the problem. Only I had to put it back in for service a month later because apparently that wasn't the root cause of the problem. More thousands of dollars wasted. They are the only Mini service place in town and they know it. I think that's why they don't care about keeping appointments or doing quality work. More

Buy a Mini I bought a Used Mini Cooper from Baron witch I love. I have no complaints besides I would advise people not to go to Ryan he sucks, he knows nothing a I bought a Used Mini Cooper from Baron witch I love. I have no complaints besides I would advise people not to go to Ryan he sucks, he knows nothing about car it's very obvious plus when you call him for anything he will not return your calls. Now Isaiah the manager of the service cent er is awesome very helpful. More

I came to Baron MINI knowing what I wanted. I had a 16 yr-old van and was now ready for a "fun for me" car. After test driving and verifying specifics for my taste, I outlined the car/color/features I wa yr-old van and was now ready for a "fun for me" car. After test driving and verifying specifics for my taste, I outlined the car/color/features I wanted. Debbie worked with her management team to find my car and gave me options for lease vs buy so I could decide what was best for my budget. After two short delivery delays out of their control, (major snowstorms where car was coming from & transport truck breaking down), they set up my delivery date/time. Upon arriving at Baron MINI to get my brand new car, I found out the dealer who was supposed to transfer the car to Baron for my purchase, changed their mind without telling Baron. They refused to give my car to the transportation company! Without telling me, Baron found another car for me with my features and an extra surprise and had it waiting for me as promised in the showroom at the scheduled date and time. I was SO excited! They turned potentially disastrous news for me into a wonderful surprise without me even knowing. I went from thinking this car wasn't meant to be to it was definitely meant for me -- thanks to Baron MINI!! I would like to give another shout out to Debbie who faithfully and quickly answered all my questions and concerns in the extra time it took to get my car due to the transportations issues. She was very responsiveness and informative and never acted like it was an inconvenience for her. Overall, I would definitely recommend working with Baron MINI!! More

I brought my MINI in for an issue with the timing chain. Even though it was put of warranty, Baron MINI was able to work with MINI USA and get it repaired under warranty. Jeff's work and effort to resolve Even though it was put of warranty, Baron MINI was able to work with MINI USA and get it repaired under warranty. Jeff's work and effort to resolve my issue was outstanding. Excellent service More

We had been looking for a newer (used) BMW M3 for a few months but they had been very hard to locate in the Kansas City area. When we saw one at Baron, Lisa was able to arrange a test drive for us on shor months but they had been very hard to locate in the Kansas City area. When we saw one at Baron, Lisa was able to arrange a test drive for us on short notice. She was very knowledgeable and friendly and took the time to answer all our questions and offer her insights on the vehicle. We also had Samer drive us in the M3 before we gave it a test drive to help demonstrate its features. Lisa and her team were very patient with us while we contemplated and eventually decided to purchase the M3. Robert helped us financed the M3 at a good rate. He and Lisa stayed late to help us complete the purchase and we drove home that night with the M3. Overall a super experience and we look forward to dealing with them in the future. More