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Baron MINI

Merriam, KS

Overview
Reviews
4.7
211 Reviews
Call Dealership (913) 722-5100

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 211 reviews

November 16, 2023

Customer second was Efficient, did good work, good communication - text and phone call, very accommodating. Parts and labor VERY over priced. More

by j.r.george777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Nov 18, 2023 -

Baron MINI responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Lisa at Baron MINI was fantastic to work with! Highly recommend her if you’re looking to purchase a MINI More

by tennisgirl555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Foell
Report | Print
Nov 10, 2023 -

Baron MINI responded

Thank you for your kind words for our staff, we appreciate it!

October 30, 2023

Appointment was on time; service was efficient and thorough; and staff were all friendly, organized, and professional. Sara especially handled everything great (and she was managing multiple on-site c More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and person who checks car into garage
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Nov 06, 2023 -

Baron MINI responded

It's fantastic to hear that you had a great experience and that Sara provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 28, 2023

Bought my car six months ago from Baron. I have nothing but good things to say about this dealership and their customer service so far. Clea dealership, great and friendly customer service More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarance
Report | Print
Nov 04, 2023 -

Baron MINI responded

It's great to hear that you've had a positive experience with Baron MINI and our customer service since you bought your car six months ago. A clean dealership and friendly customer service can make a significant difference in your overall satisfaction. Enjoy your MINI and happy driving!

October 25, 2023

Scheduled service. They got me in quickly and coordinated my ride home and back to the dealership for pick up. Communication was great every step of the way More

by clburriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Nov 02, 2023 -

Baron MINI responded

It's wonderful to hear that your scheduled service went smoothly, with a quick turnaround, coordination of transportation, and excellent communication at every step of the process. Efficient and well-communicated service can make the overall experience more convenient and satisfying. Your positive feedback is much appreciated!

October 11, 2023

Excellent customer service and great mechanics. Estimated time for completing accurate. Transportation provided was perfect. More

by Jonepi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent service
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Oct 12, 2023 -

Baron MINI responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 11, 2023

Great dealership! Very respectful of your time and explain what needs to happen and why before they do the repairs. Would absolutely recommend. More

by resq69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Oct 13, 2023 -

Baron MINI responded

We greatly appreciate your feedback! It's wonderful to hear that you had a great experience at our dealership, and that we were respectful of your time while providing clear explanations of the necessary repairs. Your recommendation means a lot to us, and we're here to provide excellent service. Thank you for choosing us!

October 04, 2023

Sara is always professional, prompt, and informative. I feel comfortable asking her questions about service needed or being done and she’s thorough and helpful with explanations. More

by Torus9KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Report | Print
Oct 05, 2023 -

Baron MINI responded

We are excited that Sara provided you with a professional, prompt, and informative service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 26, 2023

The staff is excellent - knowledgeable, courteous, helpful, and straightforward. Very professional and excellent service all around! More

by mshawcarter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Saba, Lisa Foell
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Sep 28, 2023 -

Baron MINI responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 23, 2023

Great service, prompt, staff was great. Will continue to take mini there for service, great job. More

by Planetpatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Vandaveer
Report | Print
Sep 26, 2023 -

Baron MINI responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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