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Baron MINI

Merriam, KS

4.7
285 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 285 reviews

July 29, 2024

New makeover inside dealership looks real nice. Robert and Sara helped me through my mini issue quickly, professionally, and were both very friendly. Well done and thank you!! More

by mary.penny1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Sara
Jul 31, 2024 -

Baron MINI responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2024

Poor customer service exhibited by all levels of staff including the service director! This included inability to communicate clearly on the service issue! More

by peterrao07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not mentioning
Jul 27, 2024 -

Baron MINI responded

peterrao07, Thank you for your feedback about your service issue, this should not have happened, and I apologize for any inconvenience you faced due to lack of communication from me or our staff. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Joe Hartigan Service Director jhartigan@baronauto.com

July 18, 2024

Awesome folks - from the man who drives your car to be worked on to the manager. Sara is absolutely amazing and took great care to be sure my husband made it to his doctor's appointment on time. Only pr More

by Karen Sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samar, Sara
Jul 18, 2024 -

Baron MINI responded

Hi Karen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2024

The staff at Baron Mini are efficient, helpful, and great to work with bother when purchasing and servicing the vehicle. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
Jul 18, 2024 -

Baron MINI responded

Hello Dave, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2024

I had to have some extensive work repairs done on my Mini this trip and my dealership took good care of me so I could still get my responsibilities done and I really appreciate that, I even got a chance to e More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Jul 18, 2024 -

Baron MINI responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 09, 2024

Good dealership, Stuart Williams was excellent. Good selection of the cars we were looking for. Minimal paperwork was a bonus More

by sawalters05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart from sales. Reggie from finance
Jul 10, 2024 -

Baron MINI responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron MINI. We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2024

They were very fast and efficient and very easy to deal with. I appreciate the time they took on my car. More

by Jkellyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 10, 2024 -

Baron MINI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2024

Easy appointment Courteous Efficient service A pleasure to work with Helpful answering all my questions More

by Sdorssom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 23, 2024 -

Baron MINI responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Very helpful and easy to deal with. Will use Baron again. Thanks for the help. More

by Tj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 19, 2024 -

Baron MINI responded

Hi, thank you for sharing your positive experience! We look forward to your next visit! Take care!

June 18, 2024

Knowledgeable, concern for the customer, pays attention to detail, and most importantly they shoot straight. Felt very comfortable with this purchase. More

by spear62003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Sammy
Jun 19, 2024 -

Baron MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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