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Baron MINI

Merriam, KS

Overview
Reviews
4.7
211 Reviews
Call Dealership (913) 722-5100

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 211 reviews

December 21, 2023

Took my car in to have break pads replaced and they tried to tell me I needed a new battery for a car that was 1.5 years old. After they realized the battery was still under warranty, they tested it again an More

by Junebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrance
Report | Print
December 17, 2023

Always accommodating regardless of my wants or needs. Work is done promptly and at the right price. More

by Tkhaworth65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sara
Report | Print
Dec 19, 2023 -

Baron MINI responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Great customer reps (Sara). Does A great job relieving stress and explains what’s going on with your car. More

by betinkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Dec 14, 2023 -

Baron MINI responded

Having a customer rep like Sara who can ease stress and effectively communicate about your car's status can make a big difference. We are thrilled you had a helpful experience with her! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Slow checking in and checking out. I felt like they were doing me a favor buy servicing my vehicle. Did not replace all parts that should have covered under warranty repair. I left the More

by williams-ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no names
Report | Print
Dec 12, 2023 -

Baron MINI responded

Thank you for your feedback about this inconvenience after your service visit with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Zach Smith, Service Manager zsmith@baronauto.com

December 08, 2023

I was towed into the dealership from the first second I walked into the service center I was greeted give my information and they took care of the issue within a timely manner. I am from out of state an More

by morrisbryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Dec 09, 2023 -

Baron MINI responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 07, 2023

Great service team! !! Very helpful with great communication. I’ve been servicing my mini here since 2014 😊 More

by Tia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Tarance
Report | Print
Dec 08, 2023 -

Baron MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

All they do is win win win no matter what totally awesome service good advice More

by brigitkindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Terrence
Report | Print
Nov 21, 2023 -

brigitkindle responded

Awesomeness

November 18, 2023

Best dealership I've been to for customer care and satisfaction. Third mini and counting. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Report | Print
Nov 21, 2023 -

Baron MINI responded

Congratulations on your new MINI! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

I am a 20+ year user of this dealership. Bill my mechnic and Sara my adviser are an amazing combination. They keep my 20 year old Mini in perfect condition. Thanks for asking. Rhoda More

by rhodaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara,Bill
Report | Print
Nov 18, 2023 -

Baron MINI responded

It's fantastic to hear about your long-term positive experience with Baron MINI! Having a reliable mechanic and advisor like Bill and Sara can make all the difference. Thank you for your loyal support!

November 16, 2023

Lisa and Samer were fabulous and got me what I wanted and in and out fast. My son is now going to get one in a few months More

by jimswansonvetjim swanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer and Lisa
Report | Print
Nov 18, 2023 -

Baron MINI responded

Congratulations on your new vehicle! We are thrilled that Lisa and Samer gave you a fabulous sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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