
Baron MINI
Merriam, KS
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The Mini Service department always makes my visits easy and pleasant. Sara always takes great care of each client and is very thorough. If she doesn’t have the answers to a question she will find someone w and pleasant. Sara always takes great care of each client and is very thorough. If she doesn’t have the answers to a question she will find someone who does. Thank you Mini for great customer service and great cars! More
Friendly customer service. Knowledgeable service technicians. Convenient location in the Kansas City metro area. Courtesy car wash and vacuum was a bonus. Knowledgeable service technicians. Convenient location in the Kansas City metro area. Courtesy car wash and vacuum was a bonus. More
Annabelle was very kind and professional when working with me on my Mini service appt today. She kept me updated with the car service progress and was patient and helpful when answering the questions I h with me on my Mini service appt today. She kept me updated with the car service progress and was patient and helpful when answering the questions I had. More
My first visit as a new pre-owned Mini client and I’m impressed for the most part. As a former BMW owner the dealership was not unfamiliar to me but they still had me in their system even after years of impressed for the most part. As a former BMW owner the dealership was not unfamiliar to me but they still had me in their system even after years of inactivity. I found them helpful and capable as well as straightforward with minimal pressure to upsell services or products. Despite having to navigate with a TPP ESP for coverage and approvals I never felt alienated or treated differently than a cash customer. My service advisor was helpful and knowledgeable despite the many questions I posed during the process. More
Samer and Lisa were welcoming and most helpful, not the least bit pushy as I made three trips in over consecutive days. I have never had such an enjoyable experience in a dealership showroom. The entire pr least bit pushy as I made three trips in over consecutive days. I have never had such an enjoyable experience in a dealership showroom. The entire process was easy and so much fun and I came away with exactly the Mini I wanted. I will be going back for a refresher on all the intricacies of the Mini Countryman, not because I don’t understand everything, well most everything, but because I will get to have coffee with Samer and Lisa. I cannot say enough good things about Baron Mini. These two professional are very knowledgeable and the perfect people from which to purchase a car. More
They were outstanding! I highly recommend them! Great to work with! They made the whole car buying process exceptionally easy! I highly recommend them! Great to work with! They made the whole car buying process exceptionally easy! More