Baron MINI
Merriam, KS
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I cannot say enough great things about Baron MINI and the incredible experience I had with their team. From start to finish, their level of customer service was truly top-tier — the kind of service you hope incredible experience I had with their team. From start to finish, their level of customer service was truly top-tier — the kind of service you hope for but rarely find these days. A huge shout-out to Jack, who went above and beyond throughout the entire process. His communication was clear, timely, and genuinely helpful. He made every effort to accommodate my schedule and my concerns, and what impressed me most was his absolute commitment to quality. Jack didn’t rush the job, didn’t cut corners, and didn’t hand my car back until he was 100% satisfied that everything was done right — and that I would be too. It’s rare to find a dealership and service department where you feel taken care of rather than just processed, but Baron MINI delivers exactly that. Thanks again to Jack and the entire team for setting the bar high. Highly recommend! More
Sara was my customer relations person and she is awesome. This is my third mini and I’ve always had a great experience with both the purchase process and the service department. This is my third mini and I’ve always had a great experience with both the purchase process and the service department. More
Scheduling service online worked perfectly. The staff was courteous. The work was done in a timely way and they didn't try to pressure me into a whole lot of extra stuff. they even washed the c The staff was courteous. The work was done in a timely way and they didn't try to pressure me into a whole lot of extra stuff. they even washed the car and made it look great. More
Very friendly, knowledge people. Sarah was great at communicating to let me know how the repair was progressing. Was surprised I was offered a courtesy car helping a bunch. Sarah was great at communicating to let me know how the repair was progressing. Was surprised I was offered a courtesy car helping a bunch. More
Service Representative worked with me on a new service issue discovered while changing air filter. Service Representative was very pleasant and I left the dealership completely satisfied. issue discovered while changing air filter. Service Representative was very pleasant and I left the dealership completely satisfied. More


