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Baron Honda - Service Center

Patchogue, NY

4.9
142 Reviews

142 Reviews of Baron Honda - Service Center

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April 26, 2018

Great Quick fast and efficient. Helpful and walked me through if I had questions. Always go to the Honda dealer personally. Nice personnel. Will come back More

by murpra10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2018

Excellent service. Great Service. Very prompt and through. Affordable also. They were able to service the car the day I called and were done within an hour. More

by DHHUNT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2018

Quick and efficient Brought my car in for a NYS safety inspection and was in and out in half an hour.. The service team was great.and the price was terrific. More

by BPOBRIEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2018

Excellent Service Department We have a 2013 Honda Accord that we purchased from this dealership through Bob Noto in 2013. This is the first Honda we have owned and the best perfor More

by NAVYMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
April 26, 2018

Great service department and technicians The service department and the mechanical technician are a great group of individuals who fixed my vehicles issue in a day and had me back in my car h More

by CDOLOROSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from tech , see dealer notes, David Burns, Robert Noto, Service Department, Bobby Brodeur, Carmen Pagan, Steve Jasuta, Will Combs, Dustin Resto, Sonny Rahim, John Hurley
July 20, 2017

2014 Honda Accord for service We took our 2014 Honda Accord for service, where can was starting and needed a jump start every time car stopped. Was told car wont be looked @ for c More

by Raiders786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
August 26, 2016

Service Department is Extemely Unprofessional The Service department at Baron Honda is terrible. I urge anyone buying or seeking repairs to any vehicle to avoid Baron Honda of Medford. My wife More

by braedan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
August 03, 2016

Great services I love barón Honda dealer Because the people is great ..good atención ,,smile and polite.great prices and fast services.i like waiting room Because th More

by Solnena18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
July 27, 2016

Great service. They're very hands on and attentive. Personally, I had a great experience at this dealership. Also, the staff there make sure that you as the customer More

by Vapegod5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Ehrlich
June 10, 2016

oil change On Thursday june 9,2016,I called The Baron Honda Service department around 2:30 pm to ask if I can bring my civic for oil change and I was told only More

by Sheikh Jamil Shahid
Recommend Dealer
No
Employees Worked With
Service Department
Jun 27, 2016 -

Baron Honda responded

I apologize for any misunderstanding you may have had with our service staff. After researching your complaint I discovered that my technician had legitimate concerns about removing the engine oil drain plug. The vehicle in question is a 2004 with over 216,000 miles on it. When we looked at the vehicle we saw that the oil drain plug crush washer hadn't been replaced in a long time. In addition the drain plug was severely over tightened. We use a torque wrench to tighten drain plugs, most other repair facilities do not. If we had loosened the drain plug and the threads were damaged, you would have been stuck until the following day. The fair and responsible thing to do is to inform the customer of potential problems prior to changing the oil. At no point did the advisor try to sell you an oil pan, she simply advised you of a potential problem.