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Baron BMW

Merriam, KS

4.6
1,865 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,865 reviews

August 25, 2021

Fair, honest, prompt service.Xxx xxx xxx xox xxx xxx Fair, honest, prompt service. Xxx xxx xxx xox xxx xxx xxx xxx Cox xxx cxx More

by stanhwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 27, 2021 -

Baron BMW responded

Thank you, Stanh, for your kind words! We thank you for your business and look forward to your next visit!

August 25, 2021

Great communications by service contact. Customer waiting area improvement greatly appreciated More

by KCOP Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 27, 2021 -

Baron BMW responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 24, 2021

Fantastic process and outstanding service!I want to say Fantastic process and outstanding service! I want to say that working with John was outstanding. He was very responsive, took time to answer my que More

by Jin Brennan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Naegele
Aug 27, 2021 -

Baron BMW responded

Thank you, Jin, for your kind words for John! We thank you for your business and look forward to your next visit!

August 24, 2021

Jason was very quick to get my car serviced and back to me! Thank you! More

by Pscaletty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 24, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 24, 2021

Ryan was very cordial Everything was done with exceptional care. Great communication regarding progress of my vehicle. More

by Jeffball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 27, 2021 -

Baron BMW responded

Thank you, Jeffball, for your kind words for Ryan! We thank you for your business and look forward to your next visit!

August 23, 2021

Amazing, over-the-top and one of kind service. What they did for me and my family as we were just driving through KC towards Omaha. The details that they provide, step by step process of what is going on wi More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan and Gregg
Aug 24, 2021 -

Baron BMW responded

Thank you, Eric, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

August 21, 2021

The experience what's great Travis is a great sales Tech and very personable More

by Rhart8258
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Aug 24, 2021 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 21, 2021

Great dealership. They always go above and beyond. Amazing customer service and super nice staff More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Kester
Aug 24, 2021 -

Baron BMW responded

Thank you, Maria, for your kind words! We thank you for your business and look forward to your next visit!

August 20, 2021

Great service experience. My car was serviced and returned clean and on time. I had a follow up issue and the service consult was responsive and helpful. More

by BR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 24, 2021 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 18, 2021

Did not have a fuel filter in stock. This now requires us to make a second trip to the dealership. Barron should come to our house and pickup the car and take the car to the dealership to change the filt More

by markrpate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Davidson
Aug 27, 2021 -

Baron BMW responded

Thank you for your feedback about error in communication regarding your fuel filter because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Greg Shaw Service Manager gshaw@baronauto.com

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