Baron BMW

Ryan was polite and quick. Even at the end of the day he kept his composure under pressure from multiple clients. The facility was clean and we'll kept. kept his composure under pressure from multiple clients. The facility was clean and we'll kept. More

Took my car in for service even though it was bought from Carvana and got incredible service. They took care of the entire warranty claim with Carvana and had me back on the road ASAP. Carvana and got incredible service. They took care of the entire warranty claim with Carvana and had me back on the road ASAP. More

Great! Sales associate! Friendly and knowledgeable! Positive experience! Kept me updated on car arrivals. Positive experience! Kept me updated on car arrivals. More

Service was quick and friendly with no pressuring. Clean waiting area with nice complementary drinks while you wait. I'll definitely be coming back for all my services. waiting area with nice complementary drinks while you wait. I'll definitely be coming back for all my services. More

Chelsea provided top-notch service. She made sure everything was done timely and in a professional manner. She was great to work with, and presents a highly professional image. everything was done timely and in a professional manner. She was great to work with, and presents a highly professional image. More

Buyer beware!! Our experience with Baron BMW was awful, and we will never go back there again. We purchased a used vehicle from Baron BMW earlier this month. The vehicle was clearly listed on the website and we will never go back there again. We purchased a used vehicle from Baron BMW earlier this month. The vehicle was clearly listed on the website as a "limited" edition -- I still have a screenshot. A few days after purchasing the car, I spoke with Infiniti customer service, and upon them running the VIN-- the car is actually a base model. The price difference new would be $30,000 -- even our insurance changed substantially when we went from insuring it as a limited model to a base model. I called the dealership and spoke with our salessperson, who just wanted to tell me that we still got a great value for our money. He showed me how they run a CARMAX report. I don't care if the mistake was intentional. You sold a car and held it out as a limited model, and it's not. When we purchased the vehicle, I did some quick research to see if it was a good deal. Of course it looked like a great deal -- it was a "base" model. Had it been a limited model, the price was phenomenal. So we jumped on it. Had I known it wasn't a limited model, I honestly don't know if we would've purchased it. In addition to winding up with a car we didn't think we bought, our experience with finance was terrible. The finance person was rude and abrasive. He was so worried about selling an extended warranty that he tried to scare us by telling us how many thousands of dollars everything on our car would cost if it broke. I wound up leaving his office in tears. We should've waked away then, but we didn't. Is it really so important to sell a warranty that you try to make the customer feel bad and worry about everything breaking on their car? I will never return to Baron BMW, and I hope someone reads this and avoids the stress that goes with doing business with this dealership. More

The salesperson is very friendly. Professional. The salesperson is very friendly. Professional. patience. I like here The salesperson is very friendly. Professional. patience. I like here More

Professional and helpful. I have always had good experience with my services since last 5 years. experience with my services since last 5 years. More

Jason Danley in service is outstanding. Great communication, very thorough. My tech was awesome too. Did not give up on a challenging issue. They always get my business. communication, very thorough. My tech was awesome too. Did not give up on a challenging issue. They always get my business. More

Great experience with Julius , he was very easygoing and a pleasure to work with! Education was very good also , I appreciated their knowledge and expertise! a pleasure to work with! Education was very good also , I appreciated their knowledge and expertise! More